COLLIN GLEASON
Tampa
Summary
Offering positive attitude and willingness to learn and grow in collaborative environment. I bring familiarity with outdoor maintenance and customer service, along with ability to quickly acquire new skills. Ready to use and develop problem-solving and hands-on abilities in this role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Outside Staff Member
Pelican Golf Club
05.2025 - Current
- I am responsible for setting the golf range for the members.
- carrying members golf bags
- cleaning the putting and chipping green are clean at all times and assisting the members with their concerns.
- Staying attentive.
- Communicating with the members, learning their names, what their golf bag looks like and becoming friendly.
IT Support Specialist
ZENTECH / SUNCOAST DRIVERS
10.2021 - Current
- Handled employee complaints and escalated issues in a timely manner.
- Troubleshot issues on device-specific problems, network performance, and internet connectivity.
- Configured and tested new hardware and software.
- Wired a whole work floor for CAT5 cable to desks. Self wired the CAT5, additionally tested them.
Education
Associate In Arts (A.A.) - Information Technology
Hillsborough Community College
Tampa, FL09.2023
Certificate of Technical Studies - Emergency Medical Technician
Hillsborough Community College
Tampa, FL12-2024
Certificate of Technical Studies - Fire Fighting 1 & 2
Hillsborough Community College
Tampa, FL06-2025
Skills
- Technical Support and Assistance
- Calm and supportive
- Positive engagement
- Creative Issue Resolution
- Leadership qualities
- Strong teamwork
- Multitasking and organization
- Clear communication
- Active listening
Certification
Fire Fighter / Wild Land
NREMT- working on.
CPAT
Timeline
Outside Staff Member
Pelican Golf Club
05.2025 - Current
IT Support Specialist
ZENTECH / SUNCOAST DRIVERS
10.2021 - Current
Associate In Arts (A.A.) - Information Technology
Hillsborough Community College
Certificate of Technical Studies - Emergency Medical Technician
Hillsborough Community College
Certificate of Technical Studies - Fire Fighting 1 & 2
Hillsborough Community College
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