Collin W. Yake
Greenville,PA
Summary
Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.
Overview
6
6
years of professional experience
Work History
Inside Sales Manager
Powered Aire Inc
02.2022 - Current
- Manage team of Inside Sales Representatives, and drive team to exceed all sales goals set.
- Establish and maintain relationships with customers
- Ensure jobs are built and shipped on schedule with due dates
- Schedule and present monthly meetings
- Assist other members of team to field and resolve customer complaints
Inside Sales Representative
Powered Aire Inc
02.2018 - 02.2022
- Create quotes for HVAC representatives and contractors
- Examine building plans and assist customer with product selections
- Troubleshoot products in field and schedule service technicians to resolve issues
- Field technical support questions and assist customers in purchasing replacement parts
Intern
Greenville Borough
05.2018 - 01.2019
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Explored new technologies and approaches to streamline processes.
- Used Geographic Information Systems to map and track local sewer and water lines.
Education
BA - Public Relations
Thiel College
Greenville, PA2018
Skills
- Account Management
- Sales Staff Training
- Client Support
- Exceptional Negotiation Skills
Timeline
Inside Sales Manager
Powered Aire Inc
02.2022 - Current
Intern
Greenville Borough
05.2018 - 01.2019
Inside Sales Representative
Powered Aire Inc
02.2018 - 02.2022
BA - Public Relations
Thiel College
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