Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

COLORADO ARGO

Vidor

Summary

I have had my general lines agent's license since 2005 and have been in the insurance industry since 2002. I have been both the insurance service rep and the insurance agent with 20 years of experience, dedicated to providing personalized, courteous service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Lines Account Manager

Navsav Insurance
04.2025 - 09.2025
  • Managed client relationships, ensuring high levels of customer satisfaction and retention.
  • Developed comprehensive insurance coverage recommendations tailored to individual client needs.
  • Facilitated policy renewals and adjustments, enhancing accuracy and compliance with industry standards.
  • Oversaw claims processing, coordinating with clients to resolve issues promptly and efficiently.

Insurance Service Representative

Farm Bureau
06.2021 - 04.2025
  • Had an excellent attendance record and was always on time for work.
  • Answered an average of 50 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Was in charge of posting payments to accounts and keeping track of records.
  • Prepared quotes and issued policies.
  • Greeted customers and helped them with any questions they had.

General Insurance Agent

RCI Insurance Services
05.2015 - 01.2022
  • Owned and operated by myself and husband.
  • Prepared quotes and issued policies.
  • Approached potential clients using direct marketing strategies such as mailings and phone contracts, which resulted in a good% increase in sales.
  • Worked to accommodate new and different insurance requests, as well as investigate new value opportunities to improve the reputation of the insurance agency.

Customer Service Representative

Farmers Insurance
05.2012 - 04.2015
  • Answered phones.
  • Quoted and processed property and casualty products.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Processed applications, payments, corrections and endorsements and cancellations.
  • Finalized and maintained all types of personal lines insurance policies within the agency.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.

Education

Associate of Applied Science -

Lamar Institute of Technology
Beaumont, TX

High School - undefined

Vidor High School
Vidor, TX
01.1998

Skills

  • Proficient in computer applications
  • Skilled in MS Office tools
  • Service excellence
  • Strong organizational skills
  • Experienced with Microsoft Office applications
  • Detail-oriented data management
  • Collaborative team player

Certification

General Lines Agent License-2005

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Gardening
  • Running

Timeline

Personal Lines Account Manager

Navsav Insurance
04.2025 - 09.2025

Insurance Service Representative

Farm Bureau
06.2021 - 04.2025

General Insurance Agent

RCI Insurance Services
05.2015 - 01.2022

Customer Service Representative

Farmers Insurance
05.2012 - 04.2015

High School - undefined

Vidor High School

Associate of Applied Science -

Lamar Institute of Technology

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