Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Colten Brown

Liberty,IN

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registration Clerk

Reid Health
02.2023 - Current
  • Reviewed patient medical records and verified accuracy of information in the system
  • Processed patient registration forms, collected fees, and issued receipts for services rendered
  • Greeted patients upon arrival and directed them to appropriate areas
  • Verified insurance coverage and eligibility for services
  • Provided assistance with completion of paperwork related to the registration process
  • Answered incoming calls from patients seeking information about services offered by the facility
  • Responded to incoming department phone calls and directed callers to appropriate team members based on need
  • Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension
  • Worked with nurses and other clinic staff to process patients and direct to appropriate departments.

OGP Associate

Walmart
04.2020 - 02.2023
  • Unloaded deliveries of merchandise from trucks and restocked shelves
  • Assisted customers with loading bags into vehicles
  • Maintained cleanliness of the department by sweeping, mopping, dusting and stocking shelves as needed
  • Organized bagging area according to company standards for efficient operations
  • Processed returns quickly and efficiently while following company policy guidelines
  • Stacked items neatly in shopping bags before handing them off to customers
  • Offered assistance with locating requested items throughout the store
  • Responded promptly to customer inquiries regarding product availability and pricing information
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles
  • Collected shopping carts from parking lot and returned to store
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills
  • Returned unwanted merchandise to appropriate store shelves.

Bagboy

Woodruffs Supermarket
05.2019 - 02.2020
  • Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves
  • Assisted customers in locating desired items within the store
  • Checked expiration dates on perishable items to guarantee freshness
  • Cleaned up spills promptly using proper safety procedures and equipment provided by the store
  • Reported any damaged goods or out-of-date items immediately to management personnel
  • Pushed carts and loaded customer purchases into vehicles.

Education

Some College (No Degree) Technical Certificate Business Administration -

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2023

High School Diploma -

Union County High School
Liberty, IN
05.2021

Skills

  • Customer Engagement
  • Courteous and Professional
  • Oral Communication
  • Relationship Building
  • Issue Resolution
  • Customer Service
  • Customer Interaction
  • Insurance Verification

Certification

10/11/2023, Microsoft Outlook Certified

References

References available upon request.

Timeline

Registration Clerk

Reid Health
02.2023 - Current

OGP Associate

Walmart
04.2020 - 02.2023

Bagboy

Woodruffs Supermarket
05.2019 - 02.2020

Some College (No Degree) Technical Certificate Business Administration -

Ivy Tech Community College of Indiana

High School Diploma -

Union County High School
Colten Brown