Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colten Chase

Okemos,MI

Summary

Strategic Support Associate at Jackson National with a proven track record in optimizing workflows and resolving problems efficiently. Skilled in effective communication, task management, and enhancing service delivery. Committed to maintaining high standards of customer satisfaction and fostering strong collaboration across teams.

Overview

4
4
years of professional experience

Work History

Strategic Support Associate

Jackson National
East Lansing, MI
08.2023 - Current
  • Maintained accurate records of financial transactions by diligently tracking invoices, receipts, and payments processing.
  • Optimized workflow processes for better resource allocation and improved task completion rates.
  • Navigated and managed multiple internal systems simultaneously to process and track business transactions accurately and efficiently.
  • Collaborated closely with team members to ensure business processes were completed with maximum accuracy and efficiency across multiple systems

Youth Baseball Umpire

Okemos Baseball Club
Okemos, USA
05.2021 - Current
  • Maintained control of games for safe, timely event running.
  • Stayed composed and professional in high-pressure and emotionally charged situations with coaches, players, and fans.
  • Promoted good sportsmanship among players.
  • Resolved disputes between coaches, players, and parents quickly and fairly.

Kitchen Crew Member

Qdoba Eats
East Lansing, USA
07.2022 - 08.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Bachelor - Communications

Michigan State University
East Lansing, MI
05-2025

Skills

  • Communication
  • Hardworking
  • Leadership
  • Reliable
  • Coachable
  • Team collaboration
  • Problem solving
  • Competitive

Timeline

Strategic Support Associate

Jackson National
08.2023 - Current

Kitchen Crew Member

Qdoba Eats
07.2022 - 08.2023

Youth Baseball Umpire

Okemos Baseball Club
05.2021 - Current

Bachelor - Communications

Michigan State University

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