Colten Shafer
Painseville,OH
Summary
Dynamic security professional with extensive experience at Cafro Agency, excelling in emergency response and conflict resolution. Proven ability to enhance safety through effective threat assessment and relationship management. Skilled in CCTV surveillance and report writing, consistently ensuring a secure environment while fostering positive client interactions.
Overview
3
3
years of professional experience
Work History
Security Officer
Royce Security
06.2025 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Consultant
Cafro Agency
08.2024 - 05.2025
- Controlled access to building by monitoring surveillance equipment and logbooks.
- Reduced security risks by providing efficient emergency response management.
- Established strong relationships with clients by maintaining clear communication channels and consistently exceeding expectations.
- Assisted in managing crisis situations calmly and effectively under pressure; this included coordinating responses across multiple departments within the organization.
- Trained employees on ways to avoid security issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Guard
Allied Universal Security Services
05.2022 - 08.2024
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
Bachelor of Science - Sports Management
Edinboro University of Pennsylvania
Edinboro, PA05-2026
High School Diploma -
Ada High School
Ada, OH05-2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Emergency response
- Patrol operations
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Threat management
- Theft prevention training
- First aid and CPR certified
- Patrolling
Timeline
Security Officer
Royce Security
06.2025 - Current
Security Consultant
Cafro Agency
08.2024 - 05.2025
Security Guard
Allied Universal Security Services
05.2022 - 08.2024
Bachelor of Science - Sports Management
Edinboro University of Pennsylvania
High School Diploma -
Ada High School
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