Coltin Dowland
Fountain Valley,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Team Member with pleasant personality and desire to learn new tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
BJ's Pizza and Brew House
Huntington Beach , CA
2024.03 - Current
- Provided quality customer service with a friendly attitude.
- Ensured all dishes were prepared according to restaurant standards.
- Followed health code regulations when handling food items safely.
- Provided exceptional service to high volume of daily customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in taking customer orders and providing recommendations.
Lead Retail Sales Associate
Jack's Surf Boards
Huntington Beach , CA
2020.08 - 2023.06
- Greeted customers to determine wants or needs.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Answered store and merchandise questions and led customers to wanted items.
- Cross-sold products to boost overall sales purchases.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Associate of Science - Sports Medicine
Orange Coast College
Costa Mesa, CASkills
- Customer interaction
- Operational standards
- Food safety knowledge
- Upselling strategies
Certification
- Food Handlers Cert 2023-2024
- Top Retail Seller Award 2022-2023
References
References available upon request.
Timeline
Restaurant Team Member
BJ's Pizza and Brew House
2024.03 - Current
Lead Retail Sales Associate
Jack's Surf Boards
2020.08 - 2023.06
Associate of Science - Sports Medicine
Orange Coast College
- Food Handlers Cert 2023-2024
- Top Retail Seller Award 2022-2023
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