Summary
Overview
Work History
Education
Skills
Fish keeping
Timeline
Generic

Colton Brown

Wichita,KS

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. I also managed subway #40979 for a little over a year and have all the knowledge it takes to run your store efficiently and keep sales high with great customer satisfaction while being able to also boost customer surveys.

Overview

5
5
years of professional experience

Work History

Lead Cashier

Academy Sports And Outdoors
08.2023 - Current
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Educated employees on register use, merchandising, and customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Led cashiers and associates in providing thoughtful customer service.
  • Maintained stock within optimal levels to meet expected customer and sales levels.

Owner/Operator

White Glove Installations
04.2023 - 08.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Installation of carpet and plank flooring.

Fixture Assembler

Critster Construction
08.2022 - 04.2023
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Followed outlined specifications to implement assembly plans.

Store Manager

Subway Rci
02.2019 - 08.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Goddard Academy
Wichita, KS
01.2020

Skills

  • CMS Platforms
  • Teaching Pedagogy
  • Issue Resolution
  • Staff Training
  • Team Leadership
  • Cash Handling
  • Store Opening and Closing
  • Verbal Communication
  • Customer Service
  • Safety Verifications
  • Coaching and Training
  • Employee Motivation
  • Customer Relations
  • Heavy Lifting
  • Stocking and Replenishing
  • Rewards Programs
  • Workflow Coordination
  • Product Merchandising
  • Team Contribution
  • Persuasive Selling
  • POS Systems
  • Proper Staffing
  • Policy Enforcement
  • Maintaining Service Levels
  • POS System Operations
  • Time Management Strength
  • Optimizing Team Performance
  • Customer Transactions
  • Hiring and Orientation
  • Freshness Control
  • Credit and Cash Transactions
  • New Hire Training
  • Multi-Tasking Skill
  • Transaction Approvals
  • Schedule Coordination
  • Customer Presentations
  • Cashier Training
  • Labor Cost Controls
  • Till Counting
  • Adaptable and Flexible
  • Employee Assignments
  • Scheduling
  • Mentoring

Fish keeping

I enjoy any type of aquariums from fresh water to salt. I maintain two aquariums currently, both being freshwater. I have a 40 gal cichlid tank and an eighty gal red belly piranha tank. 

Timeline

Lead Cashier

Academy Sports And Outdoors
08.2023 - Current

Owner/Operator

White Glove Installations
04.2023 - 08.2023

Fixture Assembler

Critster Construction
08.2022 - 04.2023

Store Manager

Subway Rci
02.2019 - 08.2022

High School Diploma -

Goddard Academy

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Colton Brown