Summary
Overview
Work History
Education
Skills
References
Timeline
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Colton Brown

Pasco,WA

Summary

Highly motivated team player committed to delivering exceptional service to every guest. Known for resourcefulness and friendliness in achieving top-notch customer relations. Experienced in leading, training, and motivating others to consistently exceed targets.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Starbucks
Pasco, WA
02.2024 - Current
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.

Server

Twigs Bistro
Kennewick
10.2021 - 10.2023
  • Shared knowledge of menu items and beverages, enabling customers to make personal decisions based on taste and interest
  • Served orders by picking up and delivering guests' choices from bar and kitchen; delivering accompaniments and condiments as needed
  • Kept server areas clean and stocked to increase efficiency while working tables.

Café Manager

Barnes & Noble
Kennewick
03.2016 - 10.2021
  • Trained café employees to consistently exceed customers' expectations and provide superior service
  • Managed display products effectively to achieve consistent sales with minimal waste
  • Appraised inventory levels every month and ordered new merchandise to keep quantities well-stocked.

Education

High School Diploma -

Southridge High School

Skills

  • Leadership
  • Training and mentoring
  • Sales monitoring
  • Inventory Management
  • Cash handling ability
  • Profit & loss
  • Customer-Oriented
  • Food management

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
02.2024 - Current

Server

Twigs Bistro
10.2021 - 10.2023

Café Manager

Barnes & Noble
03.2016 - 10.2021

High School Diploma -

Southridge High School

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Colton Brown