Colton Burross
College Station
Summary
Hi, I am looking for a possible job opportunity with Total Wine as I am looking to work 20-40 hours per week. Total Wine is a place that I believe would fit me well. I have an excellent track record with customer service from my four years that I worked at Starbucks as a barista. My time there allowed me to form great communication skills. I also learned the importance of having a friendly and inviting personality to build great relationships with customers. Being very approachable with people has taught me how it goes along with helping putting any concerns or frustrations with customers at ease. My time as a bartender at my last job has also made me familiar with handling alcohol and understanding how to manage and stock inventory. I look forward to expanding my knowledge on wines from across the world and learning more about well crafted liquors. I function best in an environment that lets me work with others and I think Total Wine would provide that opportunity.
Overview
6
6
years of professional experience
Work History
Bartender
Hilton Garden Inn Hotel
College Station, TX
02.2024 - 05.2024
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Stocked ice bins and coolers as needed throughout shift.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Barista
Starbucks
College Station, United States
11.2019 - 01.2024
- Utilized POS system for customer payments
- Prepared and served food and drinks
- Resolved customer complaints and inquiries
- Maintained store cleanliness
- Built customer relationships.
Package Handler
UPS
Haslet, United States
11.2018 - 07.2019
- Ensured packages were properly sorted and stacked for efficient loading and unloading
- Checked packages for physical condition and correct destination.
Education
BA - Modern Languages - German
Texas A&M University
College Station, TX08-2024
Skills
- Ability to Multitask
- Ability to Work in a Team
- Adaptability
- Customer Service
- Good Communication
- Inventory Stocking
- Using POS systems
Details
College Station, TX
Personal Information
Title: Merchandise and Stocking Associate
Languages
- German
- Spanish
- English
Timeline
Bartender
Hilton Garden Inn Hotel
02.2024 - 05.2024
Barista
Starbucks
11.2019 - 01.2024
Package Handler
UPS
11.2018 - 07.2019
BA - Modern Languages - German
Texas A&M University
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