Colton Calandra
Mount Pleasant,SC
Summary
Passionate and outgoing team-player with strong communication skills. Ready to oversee multiple projects while maintaining utmost professionalism. Experienced in multitask work environments along with scheduling and executing work orders. Seeking an opportunity to grow professionally within an organization that is deeply dedicated to conservation.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
D.R. Horton
07.2022 - Current
- Oversees forty projects at any given time in neighborhoods across Charleston area.
- Schedules work orders for vendors and follows-up with customers once work is completed.
- Handles customer inquiries and suggestions courteously and professionally.
- Actively listens to customers, handles concerns quickly and works through major issues with management.
- Works proficiently with Microsoft Office platforms.
- Contributes to sales goals indirectly through positive customer interaction.
Air Traffic Control Operator
South Carolina Army National Guard
05.2019 - Current
- Maintains knowledge of industry policies and procedures to set up and operate equipment safely.
- Provides safe guidance for fifty flights per day with radar, tower operations and flight following services.
- Performs inspections and routine maintenance on equipment.
- Operates in tactical environments with team members to simulate stress and proficiency in field setting.
Shift Lead Manager
Sweet Juleps
04.2017 - 07.2022
- Supervised ten employees and oversaw quality compliance with company policies.
- Collaborated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Met and exceeded all company expectations during every employer and employee review.
Education
MBA - Operations Management
Charleston Southern University
Charleston, SC12.2024
BBA - Business Management
Charleston Southern University
Charleston, SC05.2022
Associate of Science - General Studies
Trident Technical College
Charleston, SC08.2020
Certification -
Air Traffic Control School
Fort Rucker, AL05.2020
High School Diploma -
Wando High School
Mt. Pleasant, SC06.2017
Skills
- Leadership
- Relationship Building
- Decision Making
- Project Management
- Communication
- Organization
- Dependability
- Adaptability
Timeline
Customer Service Representative
D.R. Horton
07.2022 - Current
Air Traffic Control Operator
South Carolina Army National Guard
05.2019 - Current
Shift Lead Manager
Sweet Juleps
04.2017 - 07.2022
MBA - Operations Management
Charleston Southern University
BBA - Business Management
Charleston Southern University
Associate of Science - General Studies
Trident Technical College
Certification -
Air Traffic Control School
High School Diploma -
Wando High School
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