Colton Dexter

Customer Liaison

• Review routes and answer questions from Nissan
• Organize billing information (Detention Requests, Expedites, New Route Information)
• Work with MLS yards to ensure coverage for Nissan Lanes
• Review scorecards from the customers, analyze information, work with other yards on how to improve out scores

DTMS Trainer

• Review Data from our EDI software to show areas where dispatch and drivers could improve their updates
• Building routes in our EDI software for yards so drivers information can be tracked and drivers can be paid.
• Travel to yards to work one-on-one with drivers and dispatch to improve their use with our program.

• Packaged firearms and accessories
• Verify through government system to ensure vendor/customer has the legal paperwork to receive firearms
• Check product received from outside vendors to ensure our lower receivers have the proper serial numbers and no damage.
• Worked with Customer Service Team and the President of the company to ensure we're abiding by multiple state law restrictions.

• Conducted routine maintenance on equipment to optimize performance and reduce downtime.
• Collaborated with engineering teams to troubleshoot issues and implement process improvements.
• Insured quality while reviewing parts moving through the machine and adjust any deformations.