Colton D. Howell
Farmville,VA
Summary
Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Known for driving efficiency and maintaining high standards of service. Excel in team collaboration and adapt seamlessly to dynamic environments, with focus on customer satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Bartender/Shift Leader
Three Roads Brewing Co
02.2023 - Current
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promote a positive work atmosphere through clear communication, and teamwork encouragement
- Followed alcohol awareness procedures and ABC regulations
- Established rapport with regular patrons through attentive service
Education Support Specialist
Longwood University
01.2022 - 05.2023
- Provide academic records (transcripts) to current and previous students
- Manage office telephone, email and walk-in traffic
- Provide enrollment certification/verifications and background records for special investigations
- Assist students in the academic registration process, answer questions and make departmental referrals
- Network with other campus office to assist students
- Serve as logistical support for Commencement
Co-Manager, Supervisor at Starbucks, Upchurch Student Center
ARAMARK Dining Services
03.2019 - 12.2021
- Managed employee hiring, training, customer care, supervision and evaluation
- Improved team efficiency by coordinating daily operations and resource allocation.
- Improved customer satisfaction by resolving issues and providing excellent service.
- Oversaw store inventory, to include placing and receiving weekly product supply orders
- Responsible for cash deposits, money management, invoices and food/supply purchase budget
Radio Personality
WFLO, Radio Advertisement Sales and Broadcasting
07.2017 - 02.2021
- Served in weekly scheduled on-air radio announcing, including voice tracking
- Promoted sales of station’s on-air and social media advertising
Barista/Server
Hotel Weyanoke, Barista/Server at Sassafras Coffee Bar, Effingham’s, Campagna and Catbird
04.2018 - 02.2019
- Seated guests and recorded accurate drink/food orders
- Maintained clean work areas, in compliance with health requirements
- Assisted with inventory management
- Served specialty coffee drinks; incorporated latte art when possible
- Set dining tables according to type of catered event and service standards
- Resolved guest complaints quickly and efficiently
Education
Homeschool Graduate - A Beka Homeschool Curriculum for grades K-12
Pensacola Christian College
05.2017
Skills
- Motivated, mature, dependable, fast learner and dedicated worker
- Fosters and models a strong, trustworthy, work ethic
- Enjoys working with and serving others, to provide a quality customer experience
- Seeks employment that provides public interaction in a dynamic atmosphere
- Good verbal and written communication skills, especially when faced with challenging situations
Timeline
Bartender/Shift Leader
Three Roads Brewing Co
02.2023 - Current
Education Support Specialist
Longwood University
01.2022 - 05.2023
Co-Manager, Supervisor at Starbucks, Upchurch Student Center
ARAMARK Dining Services
03.2019 - 12.2021
Barista/Server
Hotel Weyanoke, Barista/Server at Sassafras Coffee Bar, Effingham’s, Campagna and Catbird
04.2018 - 02.2019
Radio Personality
WFLO, Radio Advertisement Sales and Broadcasting
07.2017 - 02.2021
Homeschool Graduate - A Beka Homeschool Curriculum for grades K-12
Pensacola Christian College
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