Colton Edwards
Pine Bluff,AR
Summary
Proven leader and entrepreneur with a track record of enhancing customer satisfaction and increasing sales at Natural State Landscaping & Design. Created a business from scratch and grew it into a thriving company, Excelled in financial management and relationship building, boosting client retention and referrals. Skilled in sales leadership, demonstrated at Money Mart Pawn Shop, in the midst of a global pandemic, where persuasive product presentations significantly grew revenue.
Overview
6
6
years of professional experience
Work History
Owner
Natural State Landscaping & Design
01.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Salesmen
Money Mart Pawn Shop
01.2020 - 07.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Promoted and up-sold products and services to meet needs of customers.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR04.2021
Skills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Planning
- Financial Management
Timeline
Salesmen
Money Mart Pawn Shop
01.2020 - 07.2021
Owner
Natural State Landscaping & Design
01.2019 - Current
High School Diploma -
Watson Chapel High School
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