Colton Fowler
Magnolia,TX
Summary
My names is Colton, and I am a dedicated and hardworking individual with a knack for teamwork. I've had the opportunity to work in various roles where I've learned to be not just a team player but also someone who's ready to step up and lead when needed. I pride myself on being smart enough to handle diverse tasks, kind in my interactions, and funny enough to keep spirits high. My experiences have taught me the value of diligence and collaboration, qualities I bring to every job I undertake.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Magnolia, TX
02.2024 - 09.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Memorized and crafted 200+ beverages
Barista
Dutch Bros
Magnolia, TX
11.2023 - 04.2024
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Collected payments and provided accurate change.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Prepared and served hot or cold beverages.
Car Wash Attendant
Quick quack car wash
Magnolia, TX
04.2023 - 11.2023
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Resolved customer issues in accordance with company guidelines.
- Managed transactions and handled cash and credit card payments.
- Performed basic maintenance checks on equipment used in the car wash process.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Guided customers through the wash
Bagger
HEB Grocery Store
Magnolia, TX
10.2022 - 04.2023
- Assisted with organization and cleaning to maintain tidy store appearance.
- Greeted customers entering the store with a friendly attitude.
- Assisted with stocking shelves when necessary.
- Educated customers on store's bagging policies, including options for reusable bags.
- Assisted customers with loading their purchases into their vehicles.
- Assisted customers with bagging purchases, ensuring items were secured and handled with care.
Education
GED -
GED
Magnolia, TX10-2024
Skills
- Up-selling
- Soft selling
- Coffee expertise
- Latte art
- Opening and closing duties
- Sales expertise
- POS system operations
- Team player
- Ordering procedures
- Cash handling
- Quality control
- Recipe adherence
- Solid problem solver
- Order taking
- Positive and professional
- Clear communication
- Safe food handling
- Menu memorization
Certification
TABC
Food handlers license
Volunteering
Volunteering
General Assistant, Resale with a Purpose, Tomball, United States
08/2021 – 09/2021
Assisted in restocking and shelving, supporting a charity for U.S. armed forces.
Timeline
Barista
Starbucks
02.2024 - 09.2024
Barista
Dutch Bros
11.2023 - 04.2024
Car Wash Attendant
Quick quack car wash
04.2023 - 11.2023
Bagger
HEB Grocery Store
10.2022 - 04.2023
GED -
GED