Colton Goodwin
Redmond
Summary
Dependable leader with strong communication and organizational skills. Experience in training and motivating teams to achieve sales goals while delivering exceptional customer service. Ready to leverage expertise to drive business growth and team success.
Overview
15
15
years of professional experience
Work History
Door to Door Marketing
DaBella
Redmond, OR
02.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Developed strong leadership skills.
- As a manager, my responsibilities were to hire a team, train them how to execute job duties, and motivate them daily to perform and hit goals.
Restaurant Team Member
Deschutes Brewery/Zydeco
Bend, OR
11.2016 - 11.2019
- Delivered exceptional customer service in high-volume dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Implemented efficient workflow strategies to improve service speed and accuracy.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Operated register to process payments and collect cash payment for order totals.
Golf Course Associate
Aspen Lakes Golf Course
Sisters, OR
06.2012 - 10.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked in the pro shop making tee times, checking in customers, and selling merchandise.
- Worked outside service preparing and cleaning golf cars, along with range prep and clean up.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Evaluated customer needs and feedback to drive product and service improvements.
Golf Caddie
High Desert Loopers/Self Employed
Bend, OR
12.2011 - 10.2019
- Guided players through course navigation, enhancing overall game experience.
- Provided insights on club selection and shot strategies, improving decision-making.
- Maintained equipment and ensured readiness for optimal performance during rounds.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
- Optimized golfer accuracy by effectively reading greens for proper putting alignment and speed.
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Carried two bags of clubs for full 18-hole rounds of golf.
- Determined distances to pins and advised players on proper clubs and methods.
- Exhibited professionalism at all times while representing the club both on and off the course.
Education
High School Diploma -
West Ranch High School
Stevenson Ranch, CA05.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Strong leadership
- Customer service
- Problem-solving
- Excellent communication
- Dependable and responsible
- Calm under pressure
- Organization and time management
Accomplishments
Dabella is a nationwide company, and I won manager of the year in 2022 and 2023 generating almost $14 million in sales revenue.
Timeline
Door to Door Marketing
DaBella
02.2020 - Current
Restaurant Team Member
Deschutes Brewery/Zydeco
11.2016 - 11.2019
Golf Course Associate
Aspen Lakes Golf Course
06.2012 - 10.2019
Golf Caddie
High Desert Loopers/Self Employed
12.2011 - 10.2019
High School Diploma -
West Ranch High School