Colton Kentopp
Tampa,FL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
2
2
years of professional experience
Work History
Owner
Top Shelf Moving LLC
Charlotte, NC
06.2022 - Current
- Managed customer enquiries by promptly providing estimates and coordinating schedules within designated job area.
- Supervised and directed multiple crews.
- Efficiently ran multiple tasks simultaneously.
- Fostered strong relationships with clients by actively engaging in communication and networking
- Scaling the clientele in North Carolina & Pennsylvania
- Reviews varying from Pennsylvania, New Jersey, Ohio, Florida, South Carolina, North Carolina, Colorado, Oklahoma, Virginia, Washington and Georgia
- Consistently maintained a top-notch reputation through completion of 110 job assignments.
- Received overwhelming positive customer feedback with 55 5-star reviews on Uhaul's website.
- Successfully managed revenue generation exceeding $27,000 during college studies.
Sales Executive
Unified Global Solutions
Charlotte, NC
04.2024 - 05.2024
- Developed and maintained strong client relationships through effective interpersonal skills.
- Built rapport by finding common ground
- Collaborated effectively with team members to achieve shared objectives.
- Engaged in team discussions during townhall meetings
- Shared effective tactics, software, and programming
Server
Red Rocks Cafe: Birkdale Village
Huntersville, NC
02.2023 - 08.2023
- Implemented 20 Steps of Service to enhance customer satisfaction
- Demonstrated strong interpersonal skills in building positive relationships with customers to ensure repeat business.
- Consistently displayed a high level of professionalism while handling challenging situations, which led to successful resolution and strong relationships with colleagues.
- Successfully handled a sizable section with a focus on delivering exceptional service.
Education
Bachelor of Science in Business Administration - Marketing
University of North Carolina at Charlotte
Charlotte, NC12.2023
Skills
- Leadership
- Financial analysis
- Optimizing software
- Staff Management
- Profit and loss analysis
- Relationship Building
- Cost Reduction
- Customer Relations
- Project Management
- Customer Service
- Client Satisfaction
- Time management
- Discipline
- Strong Vision
- Willingness to Sacrifice
- Team Leader
- Passionate
- Employee Development
Studentinvolvement
- Collegiate Bass Fishing Team, Boater, UNC Charlotte, 2022 BASS College Team of the Year, Team Member
- Phi Delta Theta, Alumni Relations, VP of Finance, Charlotte, NC Connected and communicated with alumni to coordinate events for active and inactive brothers in 15 different states with various different backgrounds
Volunteer Experience
- Raised money for ALS Lou Gehrig's Disease through Phi Delta Theta
- Community Service for Rotary Club Run for Youth 3k,5k,10k
- 09/2018 - 12/2023
Timeline
Sales Executive
Unified Global Solutions
04.2024 - 05.2024
Server
Red Rocks Cafe: Birkdale Village
02.2023 - 08.2023
Owner
Top Shelf Moving LLC
06.2022 - Current
Bachelor of Science in Business Administration - Marketing
University of North Carolina at Charlotte
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