Colton Lackey
Management
Denton,TX
Summary
Accomplished Branch Manager with a proven track record at Daikin, enhancing operational efficiency and aligning branch goals with corporate objectives. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Skilled in strategic planning, staff development, and consistently exceeded key performance indicators.
Overview
7
7
years of professional experience
Work History
Branch Manager
Daikin
04.2023 - Current
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Accelerated Management Program
Daikin
02.2022 - 04.2023
- Strengthened client relationships with consistent follow-up, prompt issue resolution, and ongoing rapport building.
- Complied with audit guidelines and requirements.
- Fostered a positive workplace culture that encouraged collaboration, innovation, and professional development among employees.
- Performed regular branch audits with the regional operations manager.
Treasurer
Phi Delta Theta
09.2019 - 09.2020
- Drafted treasury reports to support management decision-making needs.
- Implemented strategies to improve organizational financial performance.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
Business Manager
Lackey Electric
06.2017 - 09.2020
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
Education
BBA - Business
Sam Houston State University
Huntsville, TX 05.2001 -
Skills
Customer Service
Project Management
Process Improvement
Staff Training
Interviewing and Hiring
Operations Management
Excellent work ethic
Decision-Making
Performance Reviews
Coaching and Mentoring
Relationship Building
Customer Service
Timeline
Branch Manager
Daikin
04.2023 - Current
Accelerated Management Program
Daikin
02.2022 - 04.2023
Treasurer
Phi Delta Theta
09.2019 - 09.2020
Business Manager
Lackey Electric
06.2017 - 09.2020
BBA - Business
Sam Houston State University
05.2001 -
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