Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Bondsman Agent
Bond James Bond Inc
Athens, GA
08.2023 - Current
Managed daily operations of office environment such as answering phones, responding to emails and inquiries, filing paperwork.
Maintained records of all bonds issued, including status updates and payments received.
Coordinated transportation arrangements when necessary to facilitate release from custody.
Received and posted payments to loan accounts.
Ensured compliance with applicable laws governing the issuance of surety bonds in multiple jurisdictions.
Provided one-on-one counseling to students regarding financial aid program options and requirements.
Delivery Driver
Chick-fil-A
Athens, GA
03.2023 - 08.2023
Reviewed delivery documents and orders and reported errors to supervisor.
Kept accurate logs of all deliveries and trips.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Provided excellent customer service by answering inquiries about products or services being delivered.
Handled merchandise in accordance with product handling standards.
Contacted customers prior to delivery to coordinate delivery times.
Front of House Assistant
Chick-fil-A
Commerce, GA
11.2022 - 03.2023
Took to-go phone orders from guests following outlined procedures.
Inspected dining areas for cleanliness before seating customers.
Developed goals and plans to prioritize, organize and accomplish daily service tasks.
Handled complaints, settled disputes and resolved customer conflicts.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Worked with managers to report and resolve customer issues or concerns.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Education
High School Diploma -
Madison County High School
Danielsville, GA
08-2022
Some College (No Degree) - Computational Science
University of North Georgia
Dahlonega, GA
Skills
Database Maintenance
Background Checks
Maintaining Database
Proficient in Most, if not all, Basic office software
Producing Reports
File and Records Searching
Data-Driven Solutions
Client Relationship Building
Timeline
Bondsman Agent
Bond James Bond Inc
08.2023 - Current
Delivery Driver
Chick-fil-A
03.2023 - 08.2023
Front of House Assistant
Chick-fil-A
11.2022 - 03.2023
High School Diploma -
Madison County High School
Some College (No Degree) - Computational Science
University of North Georgia
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