Summary
Overview
Work History
Education
Skills
Timeline
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Colton Pace

Athens,GA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Bondsman Agent

Bond James Bond Inc
Athens, GA
08.2023 - Current
  • Managed daily operations of office environment such as answering phones, responding to emails and inquiries, filing paperwork.
  • Maintained records of all bonds issued, including status updates and payments received.
  • Coordinated transportation arrangements when necessary to facilitate release from custody.
  • Received and posted payments to loan accounts.
  • Ensured compliance with applicable laws governing the issuance of surety bonds in multiple jurisdictions.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.

Delivery Driver

Chick-fil-A
Athens, GA
03.2023 - 08.2023
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Kept accurate logs of all deliveries and trips.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.
  • Contacted customers prior to delivery to coordinate delivery times.

Front of House Assistant

Chick-fil-A
Commerce, GA
11.2022 - 03.2023
  • Took to-go phone orders from guests following outlined procedures.
  • Inspected dining areas for cleanliness before seating customers.
  • Developed goals and plans to prioritize, organize and accomplish daily service tasks.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked with managers to report and resolve customer issues or concerns.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Education

High School Diploma -

Madison County High School
Danielsville, GA
08-2022

Some College (No Degree) - Computational Science

University of North Georgia
Dahlonega, GA

Skills

  • Database Maintenance
  • Background Checks
  • Maintaining Database
  • Proficient in Most, if not all, Basic office software
  • Producing Reports
  • File and Records Searching
  • Data-Driven Solutions
  • Client Relationship Building

Timeline

Bondsman Agent

Bond James Bond Inc
08.2023 - Current

Delivery Driver

Chick-fil-A
03.2023 - 08.2023

Front of House Assistant

Chick-fil-A
11.2022 - 03.2023

High School Diploma -

Madison County High School

Some College (No Degree) - Computational Science

University of North Georgia
Colton Pace