Colton Rickman
Jackson,MI
Summary
Highly motivated Operations Supervisor experienced in Logistics and Maintenance Management. Bringing many years of Servant Leadership training and operational analysis to the table. Well-versed in mentoring and developing high performing teams to exceed standards in competitive fields.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Dayton Freight Lines
Jackson, MI
07.2018 - Current
- Servant Leadership role.
- Lead a team of over fifty members, including drivers, dockworkers, and customer service representatives.
- Fleet and facility maintenance management. Working with third party vendors, sourcing parts needed, overseeing the PO and invoice process.
- Performing internal facility audits to ensure terminal audit compliancy. Implementing processes and procures to maintain audit compliancy.
- Acted as a safety liaison, including training of employees, monitoring operational practices, and compiling detailed accident/incident reports, when needed.
- Operations analysis. Understanding and driving operational metrics, such as productivity, labor to revenue, and terminal operating ratios.
- Sales team liaison. Working with Sales Representatives to ensure customer needs are met.
- Logistics management. Created stop by stop delivery manifests for 25 drivers. Oversee 100+ daily customer pick up requests, assigning them to drivers and ensuring they are completed successfully.
- Computer systems management. Fluent in four proprietary software programs that facilitate shipment tracking, OS&D entries, delivery/pick up management, employee attendance administration, maintenance upkeep, and safety related processes.
Forklift Operator
Dayton Freight Lines
Jackson, MI
06.2012 - 07.2018
- Adept and operating machinery that assists in the loading and unloading of freight in the LTL trucking industry.
- Fast-paced, team oriented job conditions.
- Was promoted to management position due to work ethic and drive to learn and grow with the company.
Customer Service Representative
Conway Freight
Jackson, MI
05.2011 - 04.2012
- Introduction to logistics.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks involving the use of Microsoft Word and Microsoft Excel.
- Assisted in the implementation of an organized inventory system for facility, maximizing efficiency for stock/supply ordering.
- Left due to company downsizing and moving operations to Whitmore Lake.
Shipping/Receiving and Warehouse Manager
BH Craine Company
Jackson, MI
08.2007 - 12.2010
- Responsible for operations of small-scale commercial paper warehouse.
- Inventory management, order acquisitions, and customer service.
- Forklift certified to assist additional employees in the loading and unloading of shipments.
Education
Associate of Arts - Associate of Applied Arts
Jackson Community College
Jackson, MI09-2009
High School Diploma -
Northwest High School
Jackson, MI06-2006
Bachelor of Science - Enviromental Biology
Michigan State University
East Lansing, MISkills
- Operations Management
- Administrative Management
- Logistics Management
- Facility and Fleet Maintenance
- Servant Leadership
- Team Development
Certification
- Forklift certified for 18 years.
References
References available upon request.
Timeline
Operations Supervisor
Dayton Freight Lines
07.2018 - Current
Forklift Operator
Dayton Freight Lines
06.2012 - 07.2018
Customer Service Representative
Conway Freight
05.2011 - 04.2012
Shipping/Receiving and Warehouse Manager
BH Craine Company
08.2007 - 12.2010
Associate of Arts - Associate of Applied Arts
Jackson Community College
High School Diploma -
Northwest High School
Bachelor of Science - Enviromental Biology
Michigan State University
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