Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Owner
CTSG Cleaning Solutions LLC
05.2023 - 01.2024
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Contracts included the following: Chick-Fil-A, Starbucks, Shopping Centers, DFW Airport
Social Media Marketing Manager
JP Ranch Bulldogs
02.2012 - 05.2023
Boosted brand awareness by developing and implementing targeted social media campaigns.
Increased website traffic through effective content creation and search engine optimization strategies.
Managed multiple social media platforms for increased engagement and audience growth.
Collaborated with cross-functional teams to develop cohesive marketing plans and messaging.
Implemented influencer partnerships to amplify brand message and drive conversions.