Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Colton Wood

Dansville,NY

Summary

Detail oriented individual with the ability to learn new tasks quickly. Ability to maintain professionalism when in situations that require quick problem-solving skills. Highly motivated with the skills needed to work well with a team or independently. Good at relationship building and conflict management. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

Purer USA
06.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Exceeded sales targets through effective planning and goal setting.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Livingston County Correctional Officer

Livingston County Sheriff's Department
04.2022 - 01.2024
  • Process and document evidence by collecting, preserving, and maintaining a chain of custody
  • Investigate disturbances, crimes, safety concerns and threats
  • Enforce rules and laws within inmate population.
  • Detain individuals using handcuffs, waist restraints and leg cuffs
  • Prepares incident reports and other documentation
  • Testify in court when and if needed
  • Arrest individuals who commit crimes/ violates laws to maintain safety if needed
  • Inspect facilities to ensure they meet security and safety standards
  • Conduct searches of people and property
  • Escort individuals between jail, medical facilities, courtroom etc
  • Daily reports of conducts and activities
  • Deals with mental health crises / suicidal behaviors
  • Intervenes in physical confrontation to deescalate / preserve life
  • Provides emergency assistance as needed including first aid, escape of inmates and evacuations
  • Record property / preserve property and evidence
  • Identify changes in patterns and behaviors to prevent disruptions and fights
  • Reviews footage to document crimes, interviews, and incidents,
  • Perform equipment inventory count and
  • Physically subdue individuals with/without the help of other officers to gain compliance
  • Communicate with other staff using radio, telephone, intercom, PA etc
  • Respond appropriately to written and verbal requests of individuals and other officers
  • Perform fingerprinting, body searches, pat downs and verify identify using CAD and eJustice
  • Attend various trainings and classes to stay up to date on local and federal laws and regulations
  • Maintain qualifications on handgun, rifle, shotgun and CPR Certification
  • Conducts traffic control at events such as fairs / parades.

Detailer

Enterprise Car Sales
09.2020 - 04.2022
  • Properly cleaned interior and exterior of vehicles with attention to detail and customer needs
  • Performed paint corrections on numerous cars
  • Maintained inventory of cleaning supplies including placing orders
  • Operated company vehicle to transport automotive parts to and from specified destinations
  • Cleaned all trash, debris, and dirt from vehicle interiors
  • Used Rupes Equipment
  • Implemented strong communication and customer service skills to deliver top quality services to customers
  • Resolved customer complaints in a prompt and professional manner
  • Utilized cleaning equipment such as vacuums, steam cleaners, machine buffers, shampooers
  • Applied treatments such as waxes, solvents, and leather care oils
  • Transported vehicles between workstations
  • Inspected each vehicle to verify quality of service and adherence to cosmetic standards.

Education

Livingston County Sheriffs, Firearms training, Defensive tactics, Arrest Procedures, Rules and regulation, Penal Law / Criminal Procedure Law, Rules of evidence, Court Testimony, Investigations, Techniques and Mechanics of Arrests, Recoding and Reporting, Training in the use of Pepper spray, batons, handcuffs and other police officer personal protection equipment, Enforcing of laws through writing violations, Search and Seizure, Certified in First Aid and CPR, Interviews and Interrogations -

04.2023

High School Graduate -

Wayland Cohocton Central School
Wayland, NY
06.2019

Skills

  • Teamwork
  • Communication Skills
  • Motivated Learner
  • Problem Solving Skills
  • Self-Discipline
  • Monitor and Maintain Teams
  • Quick Decision Maker
  • Certified in First Aid and CPR
  • Physically Fit
  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship Building
  • Product and service knowledge
  • Sales Presentations
  • Sales closing
  • Sales Development
  • Product and Service Sales
  • Customer Retention
  • Negotiation Tactics
  • Upselling and Cross Selling
  • Sales consultation
  • Customer Needs Assessment
  • Lead prospecting
  • Cold-calling
  • Closing Techniques
  • Prospecting clients

Certification

First aid and CPR certified

Timeline

Sales Representative

Purer USA
06.2024 - Current

Livingston County Correctional Officer

Livingston County Sheriff's Department
04.2022 - 01.2024

Detailer

Enterprise Car Sales
09.2020 - 04.2022

Livingston County Sheriffs, Firearms training, Defensive tactics, Arrest Procedures, Rules and regulation, Penal Law / Criminal Procedure Law, Rules of evidence, Court Testimony, Investigations, Techniques and Mechanics of Arrests, Recoding and Reporting, Training in the use of Pepper spray, batons, handcuffs and other police officer personal protection equipment, Enforcing of laws through writing violations, Search and Seizure, Certified in First Aid and CPR, Interviews and Interrogations -

High School Graduate -

Wayland Cohocton Central School
Colton Wood