Detail oriented individual with the ability to learn new tasks quickly. Ability to maintain professionalism when in situations that require quick problem-solving skills. Highly motivated with the skills needed to work well with a team or independently. Good at relationship building and conflict management. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Purer USA
06.2024 - Current
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Enhanced customer satisfaction by providing comprehensive product demonstrations.
Utilized social media platforms to engage with potential customers and build brand awareness.
Identified and tapped into new markets, significantly expanding customer base.
Stayed up-to-date with industry trends to position company as market leader.
Exceeded sales targets through effective planning and goal setting.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Developed strong rapport with customers and created positive impression of business.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Provided exceptional services and pleasant shopping experiences to retail customers.
Livingston County Correctional Officer
Livingston County Sheriff's Department
04.2022 - 01.2024
Process and document evidence by collecting, preserving, and maintaining a chain of custody
Investigate disturbances, crimes, safety concerns and threats
Enforce rules and laws within inmate population.
Detain individuals using handcuffs, waist restraints and leg cuffs
Prepares incident reports and other documentation
Testify in court when and if needed
Arrest individuals who commit crimes/ violates laws to maintain safety if needed
Inspect facilities to ensure they meet security and safety standards
Conduct searches of people and property
Escort individuals between jail, medical facilities, courtroom etc
Daily reports of conducts and activities
Deals with mental health crises / suicidal behaviors
Intervenes in physical confrontation to deescalate / preserve life
Provides emergency assistance as needed including first aid, escape of inmates and evacuations
Record property / preserve property and evidence
Identify changes in patterns and behaviors to prevent disruptions and fights
Reviews footage to document crimes, interviews, and incidents,
Perform equipment inventory count and
Physically subdue individuals with/without the help of other officers to gain compliance
Communicate with other staff using radio, telephone, intercom, PA etc
Respond appropriately to written and verbal requests of individuals and other officers
Perform fingerprinting, body searches, pat downs and verify identify using CAD and eJustice
Attend various trainings and classes to stay up to date on local and federal laws and regulations
Maintain qualifications on handgun, rifle, shotgun and CPR Certification
Conducts traffic control at events such as fairs / parades.
Detailer
Enterprise Car Sales
09.2020 - 04.2022
Properly cleaned interior and exterior of vehicles with attention to detail and customer needs
Performed paint corrections on numerous cars
Maintained inventory of cleaning supplies including placing orders
Operated company vehicle to transport automotive parts to and from specified destinations
Cleaned all trash, debris, and dirt from vehicle interiors
Used Rupes Equipment
Implemented strong communication and customer service skills to deliver top quality services to customers
Resolved customer complaints in a prompt and professional manner
Utilized cleaning equipment such as vacuums, steam cleaners, machine buffers, shampooers
Applied treatments such as waxes, solvents, and leather care oils
Transported vehicles between workstations
Inspected each vehicle to verify quality of service and adherence to cosmetic standards.
Education
Livingston County Sheriffs, Firearms training, Defensive tactics, Arrest Procedures, Rules and regulation, Penal Law / Criminal Procedure Law, Rules of evidence, Court Testimony, Investigations, Techniques and Mechanics of Arrests, Recoding and Reporting, Training in the use of Pepper spray, batons, handcuffs and other police officer personal protection equipment, Enforcing of laws through writing violations, Search and Seizure, Certified in First Aid and CPR, Interviews and Interrogations -
04.2023
High School Graduate -
Wayland Cohocton Central School
Wayland, NY
06.2019
Skills
Teamwork
Communication Skills
Motivated Learner
Problem Solving Skills
Self-Discipline
Monitor and Maintain Teams
Quick Decision Maker
Certified in First Aid and CPR
Physically Fit
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Sales expertise
Relationship Building
Product and service knowledge
Sales Presentations
Sales closing
Sales Development
Product and Service Sales
Customer Retention
Negotiation Tactics
Upselling and Cross Selling
Sales consultation
Customer Needs Assessment
Lead prospecting
Cold-calling
Closing Techniques
Prospecting clients
Certification
First aid and CPR certified
Timeline
Sales Representative
Purer USA
06.2024 - Current
Livingston County Correctional Officer
Livingston County Sheriff's Department
04.2022 - 01.2024
Detailer
Enterprise Car Sales
09.2020 - 04.2022
Livingston County Sheriffs, Firearms training, Defensive tactics, Arrest Procedures, Rules and regulation, Penal Law / Criminal Procedure Law, Rules of evidence, Court Testimony, Investigations, Techniques and Mechanics of Arrests, Recoding and Reporting, Training in the use of Pepper spray, batons, handcuffs and other police officer personal protection equipment, Enforcing of laws through writing violations, Search and Seizure, Certified in First Aid and CPR, Interviews and Interrogations -
Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.
Senior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USASenior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USA