Tammy Felan
San Antonio
Summary
Experienced customer service representative with a background in sales.
Overview
8
8
years of professional experience
Work History
Sales Representative
Optimal Wireless – Cricket Wireless
San Antonio
2025.01 - Current
- Help activate new accounts
- Assist with existing customers
- Take bill payments
- Promote upgrades
Retail Sales Associate
Connectivity Source
San Antonio
2023.11 - 2025.02
- Assist with phone sales and setting up new accounts
- Help customers with account issues
- Take phone payments
Assistant Manager
PQH Cricket Wireless
2021.02 - 2023.10
- Sell phones and accessories
- Help assist customers
- Keep up with store numbers and goals
- Market for store events and promotions
Sales Representative
PQH Cricket Wireless
San Antonio
2020.06 - 2021.02
- Sell phones and accessories
- Help assist customers with phone issues
- Take bill payments and provide customer service
Sales Representative
MobileLink Cricket Wireless
San Antonio
2017.11 - 2020.07
- Sell phones and accessories
- Help assist customers with phone issues
- Take bill payments and provide customer service
Education
Diploma -
Memorial High School
San Antonio, TXSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- POS system operations
Timeline
Sales Representative
Optimal Wireless – Cricket Wireless
2025.01 - Current
Retail Sales Associate
Connectivity Source
2023.11 - 2025.02
Assistant Manager
PQH Cricket Wireless
2021.02 - 2023.10
Sales Representative
PQH Cricket Wireless
2020.06 - 2021.02
Sales Representative
MobileLink Cricket Wireless
2017.11 - 2020.07
Diploma -
Memorial High School