Colton Zang
Seattle,WA
Overview
7
7
years of professional experience
Work History
Sales Specialist
Wyndham Destinations
Bothell, WA
04.2024 - Current
- Provided technical support to customers regarding product features and usage.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Created customized presentations for potential customers.
- Participated in team meetings to review progress against objectives set by management.
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Educated customers on product features and technical details to highlight benefits.
- Write, completed, and filed documentation to finalize sales.
- Negotiated deals and handled complaints or objections.
Server, Busser, Host, Bartender
Mamnoon
Seattle, WA
12.2021 - 03.2024
- Adaptable learner
- Versatile member of staff who demonstrated skill in and executed multiple Front of house positions
- Was promoted out of necessity from To-Go food handler to service team and worked all positions on the service team
- Anticipate needs for guests
White Water Raft Guide
River & Trail Outfitters
Harpers Ferry, WV
06.2017 - 10.2021
- Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Facilitated tours of adventurous groups of up to 6 people per boat and 120 per trip.
- Researched topics that pertained to tour locations so that such information could be added to scripts.
- Delivered information through narratives on locations throughout the Harpers Ferry area, relaying lesser-known stories for interest.
Server
Jockeys Bar & Grille
Boonsboro, MD
01.2020 - 07.2020
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
Education
High School Diploma -
Boonsboro High School
Boonsboro, MD06.2019
Business Commerce
Hagerstown Community College
Hagerstown, MDSkills
- SalesForce
- Sales Presentations
- Cold-calling
- Account Management
- Relationship selling
- Client Relations
Timeline
Sales Specialist
Wyndham Destinations
04.2024 - Current
Server, Busser, Host, Bartender
Mamnoon
12.2021 - 03.2024
Server
Jockeys Bar & Grille
01.2020 - 07.2020
White Water Raft Guide
River & Trail Outfitters
06.2017 - 10.2021
High School Diploma -
Boonsboro High School
Business Commerce
Hagerstown Community College