Coltrane Salmond
Pleasant Grove,UT
Summary
Detail-oriented professional with a strong background in customer service and facility maintenance. Known for exceptional attention to detail and a commitment to creating safe environments. Eager to contribute to team success through reliable service and effective communication.
Overview
1
1
Language
5
5
years of professional experience
Work History
Service Center Representative
UCCU
Provo, Utah
06.2025 - 06.2026
- Handled customer complaints with empathy and professionalism.
- Assisted customers with account inquiries and service issues.
- Educated clients on online banking tools and resources.
- Explained product features and services to potential clients.
- Processed transactions using UCCU's customer management system.
Janitor
Pleasant Grove High School
Pleasant Grove, Utah
08.2024 - 04.2025
- Cleaned classrooms, hallways, and restrooms to maintain a safe environment.
- Operated floor cleaning machines to ensure thorough cleaning of surfaces.
- Restocked supplies in restrooms and common areas to ensure availability.
- Managed waste disposal and recycling to support school sustainability efforts.
Care Giver
Altituted supported living
Rexburg, Idaho
02.2024 - 08.2024
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with daily living activities and personal care tasks.
- Maintained a safe and clean living environment for all residents.
- Supported clients in engaging with community resources and activities regularly.
Food Handler
Roxberry Juice
Pleasant Grove, Utah
05.2021 - 12.2023
- Prepared fresh juice products according to standard recipes and customer preferences.
- Assisted customers with menu selections and ensured satisfaction with service.
- Monitored inventory levels to ensure availability of fresh produce and supplies.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Some College (No Degree) - Computer Information Systems
Utah Valley University
Orem, UTSome College (No Degree) - Computer Information Systems
BYU-Idaho
Rexburg, IDSkills
- Customer account management
- Service orientation
- Customer empathy
- Attention to detail
- Time management
- Workload prioritization
- Team collaboration
Languages
Spanish
Limited
Accomplishments
- FCCLA nationals gold medals 2018-2020
Timeline
Service Center Representative
UCCU
06.2025 - 06.2026
Janitor
Pleasant Grove High School
08.2024 - 04.2025
Care Giver
Altituted supported living
02.2024 - 08.2024
Food Handler
Roxberry Juice
05.2021 - 12.2023
Some College (No Degree) - Computer Information Systems
Utah Valley University
Some College (No Degree) - Computer Information Systems
BYU-Idaho