Colvan Lekas
Ann Arbor,MI
Overview
6
6
years of professional experience
Work History
Manager
Dominos Pizza
02.2020 - Current
- Accurately and safely processed customer orders
- Scheduled employees based on their availability and labor goals
- Managed tills and cash deposits to the bank
- Ensured store cleanliness and compliance with health code and corporate standards
- Implemented inventory management strategies
- Conducted staff training and development
- Resolved customer complaints and issues efficiently
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
Delivery Driver
Dominos Pizza
08.2019 - 02.2020
- Executed 20-55 food product deliveries daily, maintaining efficiency and accuracy
- Ensured vehicle cleanliness and maintenance to uphold professional appearance and safety standards
- Prioritized vehicle safety during peak traffic hours, delivering customer orders promptly and safely
- Managed high-volume delivery schedule with attention to detail and customer satisfaction
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Community Moderator
Paragon
11.2023 - Current
- Company Overview: Online Community Content Moderator (Remote)
- Review and evaluate content for compliance with the terms of service for a large online community of over a million users
- Provide live support to users with safety concerns using various management systems and automations
- Analyze data, trends, and behavior to propose and implement programmatic rules to mitigate abuse at scale
- Onboard and train new content moderators on moderation practices, tooling, and investigations
- Offer ideas to improve moderation methodology and tools, including the filtering system
- Online Community Content Moderator (Remote)
Education
High School -
AIM High School
Farmington Hills, MI05.2018
Skills
- Customer service
- Computer literacy
- Food service
- Time management
- Leadership
- Restaurant experience
- Communication skills
- Microsoft word
- Guest services
- English
Timeline
Community Moderator
Paragon
11.2023 - Current
Manager
Dominos Pizza
02.2020 - Current
Delivery Driver
Dominos Pizza
08.2019 - 02.2020
High School -
AIM High School