Summary
Work History
Education
Skills
Timeline
pwb

Conar B Mathews

Salida ,Colorado

Summary

Server, host, busser Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Work History

Crew trainer

McDonald's
Pensacola, FL, United States
05 2024 - 10 2024
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
  • Reduced employee turnover by fostering a supportive and engaging learning environment.
  • Mentored junior employees to improve performance, food safety, and customer service.

Assistant manager

Little Caesars
Fort Walton Beach, FL, United States
04 2021 - 06 2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Dishwasher, busser, host, barback

Wine bar
Pensacola, FL, United States
02 2017 - 03 2020
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.

Server

Simple eatery
Buena Vista Colorado
03 2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Improved dining experience by providing prompt, attentive service to guests.

Education

High school deploma -

Gulf breeze highschool
Gulf breeze, FL
01.2021

Skills

  • Multitasking
  • Working under pressure
  • High volume service
  • Food preparation and safety
  • Wine service
  • Guest relations management
  • Dining area maintenance
  • Menu memorization
  • Cash handling
  • Menu presentation
  • Performance improvement
  • Daily specials memorization
  • High-volume dining
  • Food station setup
  • Stocking and replenishing
  • Order accuracy
  • Front-of-house display creation
  • Item promotion
  • To-go order preparation
  • Hospitality service expertise
  • Bill computation
  • Guest seating arrangements
  • Order delivery practices

Timeline

Crew trainer

McDonald's
05 2024 - 10 2024

Assistant manager

Little Caesars
04 2021 - 06 2021

Dishwasher, busser, host, barback

Wine bar
02 2017 - 03 2020

Server

Simple eatery
03 2025 - Current

High school deploma -

Gulf breeze highschool

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Conar B Mathews