Summary
Overview
Work History
Skills
Affiliations
Timeline
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Conary Eliot

Santa Rosa,CA

Summary

Resourceful Tasting Room Manager with a track record of efficient task completion and effective time management. Proficient in customer service, inventory management, and event coordination, ensuring seamless operations. Strong communication, teamwork, and problem-solving skills contribute to enhanced visitor experiences and a welcoming atmosphere.

Overview

11
11
years of professional experience

Work History

Tasting Room Manager

Tank Garage Winery
Calistoga, CA
03.2024 - Current
  • Developed and implemented tasting room sales strategies to increase revenue.
  • Organized and maintained inventory of wine, merchandise, and supplies.
  • Trained staff on customer service standards and proper pouring techniques.
  • Monitored daily operations in the tasting room to ensure compliance with state laws and regulations.
  • Develop sales incentives to inspire employees and maintain high morale.
  • Worked directly with customers to build relationships and generate repeat business.
  • Managed reservations for private tastings or events in the tasting room.
  • Monitored employees' growth through the analysis of quarterly, mid-year, and annual reports/objectives.
  • Oversaw building maintenance responsibilities.
  • Maintain clear and effective communication channels with various departments.
  • Engage in community outreach and establish partnerships with local businesses.

Assistant Manager

Tank Garage Winery
Calistoga, CA
01.2022 - 02.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with the manager to develop innovative Standard Operating Procedures.
  • Scheduled and organized tastings for large parties.
  • Mentored and coached newly recruited staff
  • Formulated and executed responsible beverage Service policies
  • Assumed managerial responsibilities in the absence of the manager

Lead/Sales Associate

Tank Garage Winery
Calistoga, CA
02.2020 - 01.2022
  • Greeted customers and provided product information.
  • Assisted with the training of new sales associates.
  • Conducted and facilitated group tastings of up to 12.
  • Secured bookings for clients.
  • Managed the opening and closing of the tasting room.
  • Maintained stock levels
  • Engaged customers in enjoyable, educational conversations
  • Handled the receiving process for wine shipments.
  • Maintained cleanliness in the tasting room and served as a role model for fellow associates.

Cellar Technician 2

Stags' Leap Winery
Napa, CA
06.2019 - 01.2020
  • Responsible for operating presses and crushing machinery.
  • Supervised and mentored a team of 3-4 interns
  • Complete all designated work orders and provide assistance to teams as required.
  • Ensure all Bills of Landing are authorized.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Replaced defective components or parts as needed.

Cellar Technician 1

Rock Wall Winery
Alameda, CA
04.2016 - 05.2019
  • Operated and maintained wine making equipment efficiently
  • Executed work orders as assigned by cellar master and winemaker
  • Collaborated in various stages of crushing process
  • Collaborated in team tastings alongside winemaker to refine tasting skills

Sales Associate

BevMo!
Orinda, CA
02.2014 - 04.2016
  • Maintained proper inventory levels.
  • Operated as cashier.
  • Processed returns efficiently.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.

Skills

  • Customer Service Management
  • Inventory Management
  • Recruitment and Hiring
  • Sales Tracking
  • Performance Improvement
  • Financial Oversight
  • Team building and leadership
  • Sales Coaching
  • Cost analysis and savings
  • Data Analysis

Affiliations

  • Camping/hiking/anything outdoors
  • History nerd and mythology geek
  • Gearhead/car lover
  • Gamer
  • Nutrition

Timeline

Tasting Room Manager

Tank Garage Winery
03.2024 - Current

Assistant Manager

Tank Garage Winery
01.2022 - 02.2023

Lead/Sales Associate

Tank Garage Winery
02.2020 - 01.2022

Cellar Technician 2

Stags' Leap Winery
06.2019 - 01.2020

Cellar Technician 1

Rock Wall Winery
04.2016 - 05.2019

Sales Associate

BevMo!
02.2014 - 04.2016

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Conary Eliot