Condoleezza Johnston
RioRancho,NM
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Resourceful team member able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse/office operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully.
Overview
4
4
years of professional experience
Work History
Office Administrator
Affordable Solar Group
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained organized electronic filing system for easy access of critical billing documents, optimizing workflow for the entire team.
- Reduced invoice discrepancies by consistently monitoring accounts receivable and following up on outstanding balances.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Streamlined lead intake process to reduce wait times and improve customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Fulfillment Team Member
Target
07.2021 - 03.2023
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.
- Managed inventory to ensure optimal stock levels and timely order fulfillment.
Sales Representative, Stock Associate
Bath & Body Works
10.2020 - 04.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
Skills
- Office Administration
- Administrative Support
- Time Management
- Database entry
- Customer Relationship Management (CRM)
- Warehouse Operations
Additional Information
AWARDS
- Graduated with High school Diploma (Class of 2020)
- Black Student Union President
Timeline
Office Administrator
Affordable Solar Group
02.2024 - Current
Fulfillment Team Member
Target
07.2021 - 03.2023
Sales Representative, Stock Associate
Bath & Body Works
10.2020 - 04.2021
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