Confidential Manager
New York
Summary
Residential Manager overseeing daily operations for a 12-member support team serving adult males with developmental disabilities. Manages SNAP, SSI, and SSA recertification, a $2,000 monthly house budget, and resident funds with careful administrative control. Builds staff schedules, reduces unnecessary overtime, and partners with clinical and day program staff to keep care coordinated and person centered.
Overview
10
10
years of professional experience
Work History
Residential Manager
New York, NY
New York, NY
07.2016 - 09.2026
- Managed daily operations for a 12-member support team, coordinating workflows and facility logistics for adult males with developmental disabilities.
- Administered $2,000 monthly house budget, PNA funds, clothing allowances, and pre-needs accounts with close attention to detail.
- Designed staff schedules to maintain full shift coverage and reduce unnecessary overtime across the residence.
- Conducted employee performance reviews and developed targeted action plans to address development needs.
- Managed SNAP, SSI, and SSA benefit recertifications, maintaining accurate administrative records and timely submissions.
- Partnered with BIS, Nursing, Case Managers, Day Programming coordinators, and dietary staff to support person-centered care.
Skills
- Staff scheduling
- Budget management
- Shift coverage planning
- Performance reviews
- Workflow coordination
- Benefit recertification
- SNAP administration
- SSI administration
- SSA benefits processing
- Interdisciplinary collaboration
Timeline
Residential Manager
New York, NY
07.2016 - 09.2026