Connemara Hutcherson
San Diego,CA
Summary
Seasoned Retail Supervisor with over 9 years of dedicated customer service experience, characterized by empathetic listening and proactive problem-solving. Recognized for resourcefulness, innovation, and a forward-looking mindset. Demonstrated success in multitasking with keen attention to detail. Excited to apply entrepreneurial drive and enthusiasm to foster team achievement and elevate service standards. Actively pursuing avenues for professional development and collaborative endeavors within a vibrant team setting. Successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
11
11
years of professional experience
Work History
Supervisor
ALOHA Collection
06.2024 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Cultivated positive relationships with customers.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Answered questions about store policies and addressed customer concerns.
Supervisor
Outdoor Voices
06.2023 - 03.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Product Specialist
Girl Scouts San Diego
01.2023 - 03.2024
- Managed inventory, processed orders, and coordinated product pickups and fulfillment
- Trained support staff and supervised daily operations of the cupboard
- Ensured accurate reporting of inventory and supported processing and delivery of product orders
Stylist/Key Holder
Albion Fit
10.2021 - 10.2022
- Supported launch of the brands newest retail location, elevating the store from a low-volume tier to high volume within 5 months of opening
- Focused on providing exceptional customer experiences and fostering brand loyalty by actively engaging both in-store and online to maximize store retention
- Established strategic collaborations with local brands for cross-promotional opportunities, consequently increasing store traffic by 35% and bringing in $40K+ in additional revenue
- Managed daily operations, including opening and closing procedures, cash handling, new employee training, visual merchandising and inventory management
Registrar
Insight Seminars
04.2019 - 03.2020
- Managed registration system for 15 seminars annually, registering an average of 100 attendees per event
- Conducted outreach to ensure registration and attendance goals were met
- Built rapport with participants to drive seminar engagement and attendance
Children Guest Experience Specialist
Santa Barbara Zoo
04.2018 - 08.2018
Sales Associate
Gap Inc.
04.2016 - 08.2018
- Provided personalized styling advice to clients and facilitated product education
- Managed store events to drive customer engagement and sales
- Conducted daily marketing activities on social media platforms
Horseback Riding Instructor
Shalom Institute
05.2014 - 08.2016
Education
High School Diploma -
Malibu High School
Malibu, CA05.2015
Skills
- Equine Experience
- Customer Service
- Store Management
- Sales
- Communication Skills
- Merchandising
- Marketing
- Organizational Skills
- Meeting Facilitation
- Public Speaking
- Community Engagement
- Photography
- Team building
Timeline
Supervisor
ALOHA Collection
06.2024 - Current
Supervisor
Outdoor Voices
06.2023 - 03.2024
Product Specialist
Girl Scouts San Diego
01.2023 - 03.2024
Stylist/Key Holder
Albion Fit
10.2021 - 10.2022
Registrar
Insight Seminars
04.2019 - 03.2020
Children Guest Experience Specialist
Santa Barbara Zoo
04.2018 - 08.2018
Sales Associate
Gap Inc.
04.2016 - 08.2018
Horseback Riding Instructor
Shalom Institute
05.2014 - 08.2016
High School Diploma -
Malibu High School
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