Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CASHIER/CUSTOMER SERVICE ASSOCIATE
Wegman's
Glen Allen, VA
05.2022 - 09.2023
Operated cash register and accurately processed payments, returns, and exchanges
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Built and maintained positive working relationships with co-workers
Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
TUTOR (Volunteer)
Glen Allen High School
Glen Allen, VA
09.2021 - 06.2022
Explained difficult concepts, terms and theories in easy-to-understand terminology
Mentored and supported students to build their confidence and study skills
Engaged actively with students to build confidence in subject matter and help improve study methods
Demonstrated patience while teaching difficult concepts
Tutored students in math, reading and writing to help them improve their grades and confidence.
CASHIER/CUSTOMER SERVICE ASSOCIATE
DICK'S Sporting Goods
Glen Allen, VA
05.2020 - 09.2021
Operated cash register and accurately processed payments, returns, and exchanges
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Baseball Umpire
Glen Allen Youth Association
Glen Allen, Virginia
05.2020 - 08.2020
Ensured that all players, coaches, and spectators followed the rules of the game.
Called balls and strikes accurately based on a pitcher's delivery.
Confirmed with other umpires to ensure consistent calls throughout the game.
Made rulings on plays such as tag-outs, force-outs, and home runs.
Kept track of outs, innings, and score during the game.
Communicated with team coaches when necessary to maintain good sportsmanship.
CHILD CARE WORKER
YMCA
Glen Allen, VA
05.2018 - 09.2019
Maintained a safe, clean, and fun environment for the children to explore their creativity
Established positive relationships with parents by providing regular updates on their child's development
Fostered relationships with children and provided a safe, inclusive, and positive environment.
TEAM MEMBER AND COOK (Volunteer)
Ronald McDonald House
Richmond, VA
06.2016 - 08.2016
Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
Communicated effectively with customers, supervisors, and team members
Performed opening and closing duties, including store cleaning and restocking
Arrived on time for shifts and adhered to company dress code guidelines.
Education
BACHELOR'S DEGREE IN COMMUNICATION STUDIES -
James Madison University
Harrisonburg, VA
05.2026
HIGH SCHOOL DIPLOMA -
Glen Allen High School
Glen Allen, VA
06.2022
Skills
Telephone Etiquette
Computer Literacy
Customer Service Excellence
Professionalism and Courtesy
Basic Math Competence
Writing
Conflict Resolution
Effective Communication
Interpersonal Skills
Cash Handling
Customer Service
Certification
CPR Certified
Customer Service Certified
Languages
Spanish, Conversational
Languages
Spanish
Elementary
Affiliations
Freshman Mentoring Group in High School
Multiple Honors Societies in High School
Coaching Minor Program at JMU
Practicum in Eastern Mennonite's Basketball Program
JMU Saferides
Timeline
CASHIER/CUSTOMER SERVICE ASSOCIATE
Wegman's
05.2022 - 09.2023
TUTOR (Volunteer)
Glen Allen High School
09.2021 - 06.2022
Baseball Umpire
Glen Allen Youth Association
05.2020 - 08.2020
CASHIER/CUSTOMER SERVICE ASSOCIATE
DICK'S Sporting Goods
05.2020 - 09.2021
CHILD CARE WORKER
YMCA
05.2018 - 09.2019
TEAM MEMBER AND COOK (Volunteer)
Ronald McDonald House
06.2016 - 08.2016
CPR Certified
Customer Service Certified
BACHELOR'S DEGREE IN COMMUNICATION STUDIES -
James Madison University
HIGH SCHOOL DIPLOMA -
Glen Allen High School
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