Conner Fales
Houston
Summary
Experienced professional with a strong background in sales and client management at Blake Roofing and Construction. Known for building solid relationships and using smart, effective strategies to close deals and grow revenue. Also brings a hands-on background as an Automotive Technician, adding technical know-how, problem solving abilities and a commitment to top-notch customer service.
Overview
11
11
years of professional experience
Work History
Salesperson/Project Manager
Blake Roofing and Construction
08.2024 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Contributed to event marketing, sales and brand promotion.
Automotive Technician
Sonic Automotive Lonestar Chevrolet
02.2021 - 08.2024
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Technician
Service First Automotive
03.2019 - 02.2021
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Heavy Equipment Mechanic
United States Marine Corps
08.2014 - 02.2019
- Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Removed worn or faulty components for replacement or repair.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
Education
High School Diploma -
Cypress Creek High School
Houston, TXNo Degree - Automotive Service
Universal Technical Institute
Houston, TX03-2020
Skills
- Customer service
- Client support
- Building professional connections
- Professional networking
- Client account management
- Effective closing strategies
- Revenue growth techniques
- Development of sales strategies
- Effective problem resolution
Timeline
Salesperson/Project Manager
Blake Roofing and Construction
08.2024 - Current
Automotive Technician
Sonic Automotive Lonestar Chevrolet
02.2021 - 08.2024
Automotive Technician
Service First Automotive
03.2019 - 02.2021
Heavy Equipment Mechanic
United States Marine Corps
08.2014 - 02.2019
High School Diploma -
Cypress Creek High School
No Degree - Automotive Service
Universal Technical Institute
Similar Profiles
Avery RaynorAvery Raynor
Construction Worker at Blake King ConstructionConstruction Worker at Blake King Construction
Clayton StidhamClayton Stidham
Owner at Roofing and ConstructionOwner at Roofing and Construction
Cameron CalnanCameron Calnan
Safety Coordinator at Progressive Roofing & ConstructionSafety Coordinator at Progressive Roofing & Construction
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Terrance SowellTerrance Sowell
Marketing Intern at Safety VisionMarketing Intern at Safety Vision