Conner Gamet
Benton,AR
Summary
Skilled in managing, troubleshooting, and optimizing Microsoft based systems. Proven track record in implementing strategic IT solutions that improve business functionality with positive impacts on overall productivity. Strengths include problem-solving abilities, keen attention to detail, and advanced knowledge of various Microsoft products. Previous roles have seen significant improvements in system performance and efficiency. Spent most of my time in Sonic managing the store as the only MOD. This consisted of multitasking while taking orders and bagging products while also making sure that performance metrics stayed optimal. During my time at Best Buy I excel at sales making sure that I pull in the most revenue per day and selling the most units over the month while making sure the quality of sale stays at the highest in the computers department.
Overview
3
3
years of professional experience
Work History
Microsoft Expert
Best Buy
Little Rock, AR
03.2024 - Current
- Provided technical support to customers utilizing Microsoft products such as Windows, Office and Skype.
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Developed relationships with new and existing clients through contact management systems.
- Identified customer needs and tailored solutions accordingly.
- Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
- Generated monthly reports outlining sales performance metrics.
- Assisted in the preparation of promotional materials and displays.
- Utilized CRM software to track progress of sales initiatives.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Assistant Manager
Sonics Drive In
Bryant, AR
11.2021 - 03.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
Education
High School Diploma -
Bryant High School
Bryant, AR05-2023
Some College (No Degree) - Accounting And Finance
Arkansas State University
Jonesboro, ARSkills
- Multitasking
- Data Analysis
- Technical Support
- Performance Metrics
- IT consulting
Affiliations
- Mechanical work on small engines
- Building, optimizing, and fixing computers
Accomplishments
- Best buy top gun award for having the highest quality of sale with the highest revenue in my region
Timeline
Microsoft Expert
Best Buy
03.2024 - Current
Assistant Manager
Sonics Drive In
11.2021 - 03.2024
High School Diploma -
Bryant High School
Some College (No Degree) - Accounting And Finance
Arkansas State University
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