Conner Ingram
Missouri City,TX
Summary
Dynamic leader with a proven track record at Dutch Bros, enhancing shift productivity and customer satisfaction through effective conflict resolution and employee training. Skilled in workplace safety and sales proficiency, excels in motivating teams and improving performance. Approach integrates decision-making capabilities with a focus on guest service, driving substantial achievements in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shift Lead
Dutch Bros
01.2024 - Current
- Helped store management meet standards of service and quality in daily operations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Camp Counselor
Camp Longhorn - C3 on Inks Lake
07.2024 - 08.2024
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Implemented rules and regulations to enforce discipline and compliance.
- Led groups of children safely through variety of camp activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Private Golf Instructor
Owned Business
02.2022 - 01.2024
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
Tractor Operator
Family Business-Hay Farm
04.2019 - 01.2024
- Operated hydraulic and mechanical controls to expertly move and control powerful attachments.
- Moved equipment between job locations, following traffic rules to prevent incidents and quickly reach new sites.
- Contributed to farm profitability by continuously seeking ways to improve tractor efficiency, reduce equipment downtime, and optimize resource utilization.
- Maintained Mahindra 125hp tractor in good working order and regularly inspected and cleaned attachments.
Golf Course Attendant
Sienna Plantation Golf Club
05.2022 - 07.2023
- Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
- Built and established positive relationships with patrons, team members and supervisors.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
Education
High School Diploma -
Ingram Homeschool
Missouri City, TX05-2025
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Team motivation
- Conflict Resolution
- Workplace Safety
- Sales proficiency
- Work Delegation
- Performance Improvement
- Staff Motivation
- Shift leadership
Timeline
Camp Counselor
Camp Longhorn - C3 on Inks Lake
07.2024 - 08.2024
Shift Lead
Dutch Bros
01.2024 - Current
Golf Course Attendant
Sienna Plantation Golf Club
05.2022 - 07.2023
Private Golf Instructor
Owned Business
02.2022 - 01.2024
Tractor Operator
Family Business-Hay Farm
04.2019 - 01.2024
High School Diploma -
Ingram Homeschool
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