Conner Lockwood
Bloomingdale,Georgia
Overview
1
1
year of professional experience
Work History
CSR
Parker's Kitchen
Bloomingdale, GA
04.2024 - Current
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
Prep Cook
Applebee's Neighborhood Grill & Bar
Savannah, GA
08.2023 - 04.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Warehouse Worker
Americold
Pooler, GA
04.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 55 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Education
Computer Science
University of Cincinnati Blue Ash College
Cincinnati, OHGeneral Studies -
Deer Park High School
Cincinnati, OH06.2012
Skills
- Customer Focus
- Complaint Handling
- Customer Service
- Conflict Resolution
- Customer Relations
Timeline
CSR
Parker's Kitchen
04.2024 - Current
Prep Cook
Applebee's Neighborhood Grill & Bar
08.2023 - 04.2024
Warehouse Worker
Americold
04.2023 - 11.2023
Computer Science
University of Cincinnati Blue Ash College
General Studies -
Deer Park High School