Seeking a challenging position where my technical expertise, problem-solving skills, and commitment to excellence can contribute to the success of a dynamic team. Eager to leverage my hands-on experience in troubleshooting, maintenance, and system optimization to support the efficient functioning of cutting-edge technology and drive organizational success.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Holiday Inn Express Hotel Suites
05.2023 - 12.2023
Collaborated with clients and internal teams to coordinate events, conferences, and meetings. Ensured all logistical aspects were meticulously arranged, contributing to successful events and positive client experiences.
Conducted regular market research to stay informed about industry trends, competitive offerings, and potential business opportunities. Provided valuable insights to the sales team for strategic decision-making.
Handled administrative tasks such as managing calendars, scheduling appointments, and maintaining accurate records. Assisted in the preparation of reports and maintained organized documentation of client interactions.
Delivered exceptional customer service to guests and clients, addressing inquiries, resolving issues promptly, and ensuring a positive experience throughout their stay or event.
Front Desk Agent
Hyatt Place
05.2022 - 05.2023
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Maintain updated records of bookings and payments
Up-sell additional facilities and services, when appropriate
Team Member
Spring Creek BBQ
08.2021 - 05.2022
Greeted guests to make them feel welcomed.
Take guest's food orders and handle cash/credit transactions.
Follow operational policies and procedures, including those for cash handling and safety to ensure the safety of all team members during the shift.
Serve food to guests in a courteous and timely manner.
Quickly and accurately prepare food items.
Education
Associate of Science - Computer Science
LSC University Park
Houston, TX
05.2025
High School Diploma -
Klein Cain High School
Klein, TX
05.2023
Skills
Ability to quickly learn and adapt to new technologies, methodologies, and work environments, demonstrating a flexible and open-minded approach to challenges
Comfortable with using and troubleshooting a wide range of hardware and software, including operating systems, applications, and productivity tools
Ability to approach challenges with a logical and critical mindset, identifying innovative solutions and opportunities for improvement
Comfortable working with professionals from diverse technical backgrounds and communicating effectively across teams
Eagerness to explore new technologies and methodologies, coupled with the ability to experiment and innovate in problem-solving