Conner Tranner
Washington Court House,OH
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
Work History
Shift Leader
UDF
Washington Court House, OH
06.2023 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance and provided feedback for improvement.
- Monitored inventory levels and ordered supplies as needed.
- Supervised and led employees to maintain productivity and customer service levels.
Education
High School Diploma -
Miami Trace
Fayette, OH05-2024
Skills
- Employee performance monitoring
- Safety guideline enforcement
- Inventory management
- Customer service
- Cash handling
- Conflict resolution
- Problem solving
- Customer relationship management
- Positive attitude
- Sales and upselling
Timeline
Shift Leader
UDF
06.2023 - Current
High School Diploma -
Miami Trace