Conner Wilkinson

• Coordinated Brandon and Clark service schedules and customer updates.
• Reviewed work orders and verified repair details for technicians.
• Provided accurate estimates of repair costs, labor times and parts prices to customers.
• Prepared estimates, invoices, and repair documentation for service jobs.
• Communicated with customers about service needs, delays, and approvals.
• Resolved customer questions and service concerns with clear communication.
• Maintained accurate records for repairs, quotes, and completed work.
• Promptly responded to customer inquiries via phone, email or in person.

Removed molds from preheat furnace and positioned for casting, performed wrap application, dewaxed, repaired, inspected molds, and executed all post-cast operations as specified.

• Supported safety and quality control initiatives at job sites.
• Maintained cleanliness of job sites to promote safety and efficiency throughout project phases.

Designed print materials, dynamic event graphics, and retail package signage while strictly adhering to brand guidelines to create a cohesive and impactful visual identity. For Merchandising I was responsible for delivery, restocking retail shelves, rotating dates, organizing retail inventory before and during delivery, building displays, and maintaining POS.

• Achieved production targets and met tight deadlines through close collaboration with sales team.
• Calibrated machines to sustain productivity levels and ensure quality standards.
• Ensured timely production of quality products. that products were produced on time and were of good quality.
• Calibrated machines to optimize productivity levels.

Printed and displayed orders to support smooth operations. Applying wraps to cars and trucks and collaborating with customers to find the right logo or design for their needs.

• Maintained clean and organized work areas to enhance productivity.
• Measured distances, calculated areas and estimated materials needed.
• Maintained orderly and clean work areas for maximum productivity.
• Prepared surfaces meticulously to enhance vinyl application quality.

Lead and motivated team members to ensure customer satisfaction, deliver quality products, and maintain a safe working environment. Ensured that all employees comply with company policies and procedures. Monitored employee performance and provided constructive feedback on areas for improvement. Assisted in training new staff members. Addressed customer complaints and inquiries in a professional manner. Maintained accurate records of sales, inventory, and other operational data. Overseeing cash handling procedures to ensure transaction accuracy. Prepared daily reports for management review. Monitored food preparation and presentation standards. Managed store operations during my shift, including opening and closing duties. Supervised cleaning activities to uphold high levels of cleanliness and sanitation.

• Collaborated with team members to schedule breaks and shifts according to state regulations.
• Inspected building regularly to ensure maintenance and cleaning adhered to safety codes and regulations. to confirm maintenance and cleaning met code and regulations.
• Exercised composure under pressure and in escalated customer service scenarios.
• Guided new employees on company procedures and policies, facilitating smoother integration into daily operations.