Conner Petersen
FARMINGDALE
Summary
Experienced retail manager with a degree in Sport Management. I'm a hard working, team-oriented leader that takes pride in training individuals to carry out retail operations effectively.
Overview
8
8
years of professional experience
Work History
Merchandise Supervisor
New York Islanders
03.2022 - Current
- Delegate merchandising and operational tasks to Isles Lab Team.
- Train associates and follow up with feedback and accountability.
- Spearhead projects involving stockroom planning, product placement and staff assignments.
- Conduct inventories.
Store Manager
Dollar Tree
07.2019 - 07.2020
- Trained Assistant Managers and Store Managers.
- Held interviews, hired employees, made schedules.
- Conducted cycle counts, inventories, register audits.
- Ordered merchandise.
- Implemented loss prevention strategies to prevent inventory shrink.
- Oversaw daily operations and created merchandising plans to drive sales.
Assistant Manager (Merchandise Lead)
Dollar Tree
09.2015 - 07.2019
- Created truck unloading plans.
- Trained employees how to unload freight, organize stockrooms, merchandise products, provide customer service, and work the cash register efficiently.
- Created merchandising plans and monitored employee productivity.
Guest Service Representative
New York Mets
04.2022 - Current
- Responded to guest inquiries to maximize guest satisfaction.
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
Education
Bachelor of Arts - Sport Management
SUNY Cortland
Cortland, NY05.2015
Skills
- Retail Management
- Customer Service
- Training and Development
- Merchandising
Timeline
Guest Service Representative
New York Mets
04.2022 - Current
Merchandise Supervisor
New York Islanders
03.2022 - Current
Store Manager
Dollar Tree
07.2019 - 07.2020
Assistant Manager (Merchandise Lead)
Dollar Tree
09.2015 - 07.2019
Bachelor of Arts - Sport Management
SUNY Cortland
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