Con'Netra Stowers
Anderson,SC
Summary
Dedicated customer service professional with delivering high-quality service in retail and manufacturing environments. Skilled in conflict resolution, de-escalation techniques, data entry, quality control, and technical support. Seeking to transition into a remote customer service role.
Overview
18
18
years of professional experience
Work History
Extruder Machine Operator
Michelin
01.2018 - 01.2022
- Maintained detailed production records and performance metrics.
- Resolved operational issues to minimize downtime.
- Followed strict quality control procedures.
Production Worker
Bosch
01.2012 - 01.2018
- Streamlined workflow processes to improve efficiency.
- Conducted inspections to maintain quality standards.
- Performed accurate data entry and documentation.
Team Lead/Trainer
Subway
01.2006 - 01.2013
- Delivered exceptional customer service in fast-paced environment.
- Resolved customer concerns professionally.
- Trained and mentored new employees.
Cashier
Bi-Lo
01.2004 - 01.2006
- Assisted customers and processed transactions accurately.
- Balanced cash drawers and completed reports.
Education
Associate Degree -
Greenville Technical College
01.2013
High School Diploma - undefined
Westside High School
01.2008
Skills
Customer Service & Support
Complaint Resolution
De-escalation
Active Listening
Data Entry
Microsoft Word, Excel, PowerPoint
Quality Assurance
Training & Mentoring
Process Improvement
Documentation
Languages
English
Full Professional
Timeline
Extruder Machine Operator
Michelin
01.2018 - 01.2022
Production Worker
Bosch
01.2012 - 01.2018
Team Lead/Trainer
Subway
01.2006 - 01.2013
Cashier
Bi-Lo
01.2004 - 01.2006
High School Diploma - undefined
Westside High School
Associate Degree -
Greenville Technical College