Con'Netra Stowers
Anderson,SC
Summary
Dedicated customer service professional with extensive experience in providing high-quality service and technical support in retail and manufacturing environments. Proven skills in conflict resolution and de-escalation, aimed at enhancing customer satisfaction. Seeking to leverage my expertise in a remote customer service role.
Overview
18
18
years of professional experience
Work History
Extruder Machine Operator
Michelin
01.2018 - 01.2022
- Resolved operational issues promptly to minimize equipment downtime and maintain production schedules.
- Followed strict quality control procedures to uphold product standards and ensure compliance.
- Maintained detailed production records and performance metrics to ensure accurate tracking of output.
Production Worker
Bosch
01.2012 - 01.2018
- Conducted inspections, ensuring adherence to quality standards.
- Performed data entry and documentation with precision, supporting operational accuracy.
- Streamlined workflow processes, enhancing overall efficiency.
Team Lead/Trainer
Subway
01.2006 - 01.2013
- Provided exceptional customer service, enhancing customer satisfaction in fast-paced environment.
- Addressed and resolved customer concerns, contributing to positive customer experiences.
- Trained and mentored new employees, ensuring effective onboarding and skill development.
Cashier
Bi-Lo
01.2004 - 01.2006
- Assisted customers with inquiries and processed transactions with high accuracy.
- Balanced cash drawers and generated daily financial reports to ensure accuracy.
- Maintained cleanliness and organization of checkout areas consistently.
Education
Associate Degree -
Greenville Technical College
High School Diploma -
Westside High School
Skills
Timeline
Extruder Machine Operator
Michelin
01.2018 - 01.2022
Production Worker
Bosch
01.2012 - 01.2018
Team Lead/Trainer
Subway
01.2006 - 01.2013
Cashier
Bi-Lo
01.2004 - 01.2006
Associate Degree -
Greenville Technical College
High School Diploma -
Westside High School