Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connie Breed

Abilene,TX

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Project Manager, EPMO

First Technology Services, Inc
12.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Established effective communication among team members for enhanced collaboration and successful project completion.

  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Reported regularly to managers on project budget, progress, and technical problems.

Project Manager, Client Services

First Financial Bank, NA
12.2021 - 12.2022
  • Balanced competing priorities skillfully while managing multiple concurrent projects without compromising quality or deadlines.
  • Developed and executed comprehensive project plans to ensure timely completion of deliverables.
  • Demonstrated expertise in change management processes, facilitating smooth transitions and minimizing disruptions to ongoing operations.
  • Built high-performing teams through effective recruitment, training, motivation, and retention strategies that supported organizational goals.
  • Championed continuous improvement initiatives that resulted in process enhancements leading to greater client satisfaction.
  • Collaborated closely with stakeholders to gather requirements, define project scope, and establish realistic timelines.

ACH Operations Manager

First Financial Bank
02.2019 - 12.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

BBA - Business Communications

Stephen F Austin State University
Nacogdoches, TX

Skills

  • Scope Management
  • Technical understanding
  • Business Analysis
  • Project Planning
  • Meeting facilitation
  • Project Scheduling
  • Requirements Gathering
  • Project Management
  • Cost Control
  • Data Analysis
  • Project scope
  • Document Management
  • Coaching and Mentoring
  • Change Control Processes
  • Technical Support
  • Risk Management
  • Procedure Development
  • Phone and Email Etiquette
  • Team Collaboration
  • Documentation And Reporting

Certification

  • PMP - Project Management Professional - 2023
  • AAP Accredited ACH Professional - NACHA - 2021

Timeline

Project Manager, EPMO

First Technology Services, Inc
12.2022 - Current

Project Manager, Client Services

First Financial Bank, NA
12.2021 - 12.2022

ACH Operations Manager

First Financial Bank
02.2019 - 12.2021

BBA - Business Communications

Stephen F Austin State University
Connie Breed