Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Connie Cronan

Atlanta

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Senior Payroll Automation AnalystPayroll Automation AnalystPayroll SpecialistHuman Capital Management Consultant

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybrid
Location: Atlanta, USPittsburgh, PA
Open to relocation: Yes

Salary Range

$70000/yr - $120000/yr

Important To Me

Healthcare benefits401k matchWork-life balance

Summary

Accomplished leader with a history of success, and experience identifying and resolving complex, critical issues, and increasing client satisfaction.

Innovative Automation Analyst known for high productivity and efficient task completion. Specialized skills include process automation, data analysis, and systems integration. Excel at problem-solving, communication, and adaptability, ensuring seamless project execution and operational improvements.

Overview

21
21
years of professional experience

Work History

Senior Payroll Automation Analyst

Automatic Data Processing
Alpharetta
07.2015 - 07.2023
  • Managed automated processes for customized clients by working with each client to implement solutions for their specific needs.
  • Demonstrated ability to apply project management, account management and strong technical skills to job functions.
  • Managed automation setup for Implementation and upgraded clients.
  • Created, scheduled and supported automated payroll process flow using Tivoli Workload Scheduler AutoSys.
  • Coordinated automation of interfaces with internal data center.
  • Provided day-to-day production support using internal ticketing system and Serena Dimensions change management system.
  • Updated and maintained the source control library in Serena Dimensions.
  • Participated in defining, maintaining and communicating the internal payroll processing standards related to payroll production and automation processing.
  • Maintained documentation of internal payroll processing standards.
  • Crosstrained with other ADP colleagues.

Payroll Automation Analyst

Automatic Data Processing
Alpharetta
07.2005 - 06.2015
  • Managed automated processes for customized clients by working with each client to implement solutions for their specific needs.
  • Demonstrated ability to apply project management, account management and strong technical skills to job functions.
  • Managed automation setup for Implementation and upgraded clients.
  • Created, scheduled and supported automated payroll process flow using Tivoli Workload Scheduler.
  • Created, tested, maintained and troubleshooted all automated Unix scripts and Window batches.
  • Coordinated automation of interfaces with internal data center.
  • Coordinated and interacted with internal and external client contacts as pertaining to automated payroll processing.
  • Provided day-to-day production support using internal ticketing system and Serena Dimensions change management system.
  • Updated and maintained the source control library in Serena Dimensions.
  • Participated in defining, maintaining and communicating the internal payroll processing standards related to payroll production and automation processing.
  • Created and maintained documentation of internal payroll processing standards.
  • Mentored less experience associates within department.

Payroll Specialist

Automatic Data Processing
Alpharetta
07.2003 - 06.2005
  • Responsible for supporting creating and maintaining batch scripts for backend payroll processing of ADP Enterprise 70+ clients, supporting the Payroll team with processing payroll cycle beginning with the payroll confirm and following through to the transmission of interface file (internally and externally) via FTP, STFP or SSH.
  • Created, maintained and performed troubleshooting of failed SQRs, UNIX shell scripts and/or Windows batch scripts and responsible for making the necessary changes in an accurate and timely manner.
  • Assisted Payroll Team with performing QA and user acceptance testing of payroll production patches, upgrades and customizations.
  • Performed parallel testing of implementation clients prior to go live date in production.
  • Acted as a technical resource for other Payroll Operations associates and mentored and trained new associates to ensure they were properly trained in all functional areas of the product and work tools required to deliver stellar service.

Human Capital Management Consultant

Automatic Data Processing
Alpharetta
09.2002 - 06.2003
  • Served as point of contact for assigned clients based on technical, product and application-related issues for clients using ADP's products and technologies.
  • Develop and maintain long-term relationships with stakeholders within assigned accounts and work directly with clients to ensure that their overall user experience is a success.
  • Closely managed and nurtured accounts to identify and eliminate risk attribution.
  • Provided ongoing support and technical assistance regarding product capabilities and production problems utilizing product training and knowledge of payroll, HRIS, HR, networks, programming and relational database concepts.
  • Leverage a deep understanding of ADP's products and services to provide solutions to clients' issues and questions, exceeding clients' expectations and ensuring that clients understand the value of our products.
  • Demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas, including HR, Payroll, and Tax.
  • Demonstrated organizational skills including the ability to multi-task, set priorities and follow up in a timely manner.

Education

Bachelor of Accounting (BS) - Computer Information Systems

Georgia State University
Atlanta, GA

Skills

  • ADP Enterprise HRMS
  • PeopleSoft 60
  • IBM Tivoli Integrated Portal Workload Scheduler
  • AutoSys
  • Serena Dimensions CM Smart Compliance
  • Clarify
  • Siebel CRM
  • Citrix
  • AS/400
  • SharePoint
  • WebEx

Timeline

Senior Payroll Automation Analyst

Automatic Data Processing
07.2015 - 07.2023

Payroll Automation Analyst

Automatic Data Processing
07.2005 - 06.2015

Payroll Specialist

Automatic Data Processing
07.2003 - 06.2005

Human Capital Management Consultant

Automatic Data Processing
09.2002 - 06.2003

Bachelor of Accounting (BS) - Computer Information Systems

Georgia State University

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Connie Cronan