Connie Curti
Orlando,FL
Summary
Adept in fine-dining expertise and exceptional communication, I enhanced customer service at AVA Mediterragean by implementing innovative service techniques and fostering a positive team environment. My background in hospitality, underscored by a strong understanding of food safety and menu memorization, significantly contributed to improving service flow and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server Assistant
AVA Mediterragean
Winter Park, FL
03.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Barista
AVA Mediterragean
Winter Park, FL
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Kids Triathlon Coach
Stingrays Tri Club
Orlando
01.2021 - Current
- Optimized training outcomes through regular communication and collaboration with other coaches, nutritionists, and sports professionals.
- Implemented innovative coaching techniques that catered to each individual''s learning style resulting in increased comprehension of concepts.
- Developed customized nutritional plans to support optimal performance during training sessions and races.
- Boosted athlete confidence by offering constructive feedback, motivation, and mental skills development strategies.
Maitre D'
Armandos Cucina Italiana
Winter Park, FL
07.2023 - 06.2024
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
Food Runner
Cafe Coqui LLC
Avalon Park
05.2023 - 03.2024
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Barista
Cafe Coqui
Avalon Park
03.2023 - 03.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Associates In Science - Criminal Justice
Valencia College
Orlando, FLHigh School Diploma -
Timber Creek High School
Orlando, FL05.2024
Skills
- Exceptional communication
- Fine-dining expertise
- Reservation Management
- Customer Service
- Interactive communication skills
- Detail Oriented
- Safe Food Handling
- Phone Etiquette
- Hospitality service expertise
- Food safety understanding
- Menu Memorization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Server Assistant
AVA Mediterragean
03.2024 - Current
Barista
AVA Mediterragean
01.2024 - Current
Maitre D'
Armandos Cucina Italiana
07.2023 - 06.2024
Food Runner
Cafe Coqui LLC
05.2023 - 03.2024
Barista
Cafe Coqui
03.2023 - 03.2024
Kids Triathlon Coach
Stingrays Tri Club
01.2021 - Current
Associates In Science - Criminal Justice
Valencia College
High School Diploma -
Timber Creek High School