NICOLE WHITNEY
San Diego,CA
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server Assistant
By The Sea
07.2026 - Current
- Assisted servers in delivering food and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Supported daily operations by restocking supplies and managing inventory levels.
- Ensured adherence to health and safety regulations, promoting a safe dining environment.
Server/Host
Margaritaville Hotel Landshark Bar and Grill
03.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders accurately, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain high service standards and efficiency.
- Addressed guest concerns with professionalism to enhance dining experience.
Assistant Manager
European Wax Center
10.2025 - 02.2026
- Directed team efforts to deliver outstanding customer service and uphold elevated satisfaction standards.
- Facilitated training and mentorship of new staff to elevate team performance and service quality.
- Directed inventory management operations to maintain optimal stock levels and reduce waste.
- Cultivated a positive work environment that emphasized teamwork and collaboration among staff members.
Personal Financial Representative II
California Coast Credit Union
07.2024 - 09.2025
- Provided a range of financial products and services, including checking/savings accounts, and credit cards, tailored to meet our clients' specific needs.
- Facilitated the processing of consumer loans for clients.
- Gathered client information and completed paperwork to open new accounts including business accounts.
Financial Service Representative
San Diego County Credit Union
06.2023 - 07.2024
- Provided a range of financial products and services, including checking/savings accounts, and credit cards, tailored to meet our clients' specific needs.
- Facilitated the processing of consumer loans for clients.
- Gathered client information and completed paperwork to open new accounts including business accounts.
Member Service Representative
San Diego County Credit Union
12.2019 - 06.2023
- Responsible for transacting business efficiently and accurately on member accounts.
- Participates in the promotion of the Credit Union products and services to existing and potential members.
- Maintained quality service standards set by the organization.
- Assisted members with account inquiries, transactions, and service requests to enhance customer satisfaction.
Education
High School Diploma -
West Hills High School
Santee, CA06.2016
Completed General Education Coursework
Grossmont College
El Cajon, CASkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
Timeline
Server Assistant
By The Sea
07.2026 - Current
Server/Host
Margaritaville Hotel Landshark Bar and Grill
03.2026 - Current
Assistant Manager
European Wax Center
10.2025 - 02.2026
Personal Financial Representative II
California Coast Credit Union
07.2024 - 09.2025
Financial Service Representative
San Diego County Credit Union
06.2023 - 07.2024
Member Service Representative
San Diego County Credit Union
12.2019 - 06.2023
Completed General Education Coursework
Grossmont College
High School Diploma -
West Hills High School