Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Drew

Salisbury,NC

Summary

Dynamic professional with a strong background in customer service and team leadership, notably at Cagney's Kitchen. Proven ability to enhance guest satisfaction through effective communication and efficient POS operation. Skilled in multitasking and fostering a positive environment, with a focus on training and process improvements to drive operational success.

Overview

24
24
years of professional experience

Work History

Wait Staff Member

Cagney's Kitchen
02.2023 - 04.2024
  • Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
  • Assisted in menu presentations, enhancing guest understanding of offerings and increasing satisfaction.
  • Operated POS system efficiently, processing orders and payments accurately to maintain workflow.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.

Manager

Darrells BBQ
10.2021 - 04.2023
  • Led team to achieve operational goals through effective scheduling and resource allocation.
  • Developed training programs to enhance employee skills and improve performance standards.
  • Implemented process improvements that enhanced efficiency in daily operations.
  • Coordinated cross-departmental communication to streamline project execution and resolve issues.

Stay at Home Mom/teacher

Myself
12.2004 - 10.2021
  • Developed engaging lesson plans to enhance student understanding and participation.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Collaborated with colleagues to design interdisciplinary projects that promote critical thinking.
  • Utilized technology tools to facilitate interactive and personalized learning experiences.

Wait Staff Member

Wayside Restaurant
03.2000 - 08.2004

All restaurant duties.

Education

Diploma - Business

East Rowan High School
Salisbury Nc
06.1986

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Cleanliness and hygiene
  • Handling complaints
  • Memory retention

Timeline

Wait Staff Member

Cagney's Kitchen
02.2023 - 04.2024

Manager

Darrells BBQ
10.2021 - 04.2023

Stay at Home Mom/teacher

Myself
12.2004 - 10.2021

Wait Staff Member

Wayside Restaurant
03.2000 - 08.2004

Diploma - Business

East Rowan High School
Connie Drew