Connie Elmore
Calhoun,GA
Summary
High-energy Store Manager with the passion for creating the best customer experience possible to help gain customer loyalty. Results driven and ready to help train and coach the team to exceed expectation and help achieve company goal.
Overview
24
24
years of professional experience
Work History
Store Manager
Carter's | OshKosh
02.2009 - Current
- Giving every customer an exceptional customer experience. Utilizing the Leader on Duty program to coach leadership team on the behavior to make this successful.
- Grow customer loyalty through coaching the team to the rewards benefits.
- Analyze business and make the necessary changes to drive results. Speak to the results and trends.
- Network and Recruiting for a strong succession plan.
- Maintain a positive work environment to help retain top talent with a high retention rate.
- Develop leaders through DOR (Division Of Responsibility) program.
- Merchandise to company standards and execute directives in a timely manner.
- Reactionary Merchandising
- Execute and train the team on pricing strategies.
- Payroll management through effective scheduling.
Cabinet Sales and Design
Tops Galore, Inc.
04.2004 - 02.2009
- All day to day office procedures including accounts payable, receivable, payroll, taxes.
- Cabinet and Countertop Sales and Installation
- Met with customers to help decide product preferences that best suites their need. Color pallette and material.
- Measurements and Estimates
- Designed floor plans using 3D perspective views with 2020 Design program to present to customers.
- Material quotes and ordering.
- Developed excellent customer and vendor relationships.
Accounting
RDS, Inc.
03.2000 - 03.2004
- Assisted accounting team with day-to-day accounting operations.
- Reconciled bank statements including credit card statements for multiple restaurants.
- Created financial spreadsheets.
- Accounts Payable and Receivable
- Payroll
Education
High School Diploma -
Gordon Central High School
Calhoun, GA05.1995
Skills
- Customer Focus
- Problem-Solving
- Multitasking
- Store Operations
- Training and Coaching
- Friendly and Positive
- Goals and performance
- Recruiting and Hiring
Timeline
Store Manager
Carter's | OshKosh
02.2009 - Current
Cabinet Sales and Design
Tops Galore, Inc.
04.2004 - 02.2009
Accounting
RDS, Inc.
03.2000 - 03.2004
High School Diploma -
Gordon Central High School
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