Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Espinosa

San Diego,CA

Summary

Dynamic professional with a proven track record at American Mortgage Bank, excelling in appointment management and confidentiality practices. Adept at enhancing client experiences through exceptional communication and organizational skills. Recognized for optimizing operations and maintaining high standards in inventory management while ensuring a welcoming atmosphere for all clients.

Overview

9
9
years of professional experience

Work History

Salon Assistant

Evolv Salon
San Diego, California
08.2022 - 04.2023
  • Managed appointment scheduling to optimize stylist availability.
  • Organized salon inventory and maintained stock levels of products.
  • Maintained cleanliness and organization of salon equipment and workstations.
  • Provided exceptional customer service to enhance client experience.
  • Handled cash register transactions and processed payments efficiently.
  • Learned and utilized salon software for booking and client management tasks.
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
  • Performed light receptionist duties such as checking clients out upon completion of services rendered.

Executive Assistant

American Mortgage Bank
San Diego, California
04.2014 - 03.2020
  • Onboarding and Training
  • Terminations
  • Supported event planning by organizing logistics and materials for company functions.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Performed data entry tasks into various software programs, including MS Excel spreadsheets, along with additional CRM systems.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Provided administrative support in preparing client files for loan submission, accounts payable, payroll, and other documentation required for daily business activities.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.

Education

Cosmetology Certificate - Cosmetology

Bellus Academy
San Diego, CA
11-2022

High School Diploma -

San Diego Continuing ED
San Diego, CA
09-2001

Skills

  • Cash handling
  • Appointment management
  • Inventory maintenance
  • Confidentiality practices
  • Communication skills
  • Attention to detail
  • Organizational skills
  • Problem solving

Timeline

Salon Assistant

Evolv Salon
08.2022 - 04.2023

Executive Assistant

American Mortgage Bank
04.2014 - 03.2020

Cosmetology Certificate - Cosmetology

Bellus Academy

High School Diploma -

San Diego Continuing ED

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