Connie Gorday
Summary
Dynamic hospitality professional with a proven track record at Grasslands Golf & Country Club, excelling in inventory control and guest service. Recognized for enhancing delivery times and boosting customer satisfaction through effective multitasking and attention to detail. Skilled in training team members to uphold food quality standards and meet guest needs efficiently.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Expediter ,bartender, Server and Anything Else
Grasslands Golf & Country Club
11.2009 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
- Trained new expeditors and food runners according to company policies and standards.
Education
High School Diploma -
SouthDade Senior High School
Homestead, FL06-1979
Skills
- Inventory control
- Team member training
- Guest service
- Strong organization
- Food quality standards
- Guest needs assessment
- Hospitality and accommodation
- Attention to detail
- Multitasking Abilities
- Workflow coordination
- Self motivation
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Expediter ,bartender, Server and Anything Else
Grasslands Golf & Country Club
11.2009 - Current
High School Diploma -
SouthDade Senior High School
Similar Profiles
Barbara MartinezBarbara Martinez
Beverage Cart Attendant at Tennessee Grasslands Golf and Country ClubBeverage Cart Attendant at Tennessee Grasslands Golf and Country Club
Adam BernthalAdam Bernthal
Grasslands Golf and Country Club Golf Services at Grasslands Golf and Country ClubGrasslands Golf and Country Club Golf Services at Grasslands Golf and Country Club
Evelyn mcwilliamEvelyn mcwilliam
Back Shop Attendant at Prescott Golf & Country Club Dining Club & LoungeBack Shop Attendant at Prescott Golf & Country Club Dining Club & Lounge
Katelyn WallaceKatelyn Wallace
Server, Host, Bartender, and Expediter at Red RobinServer, Host, Bartender, and Expediter at Red Robin
Lance BittingerLance Bittinger
Server/Bartender/Dishwasher/Expediter/Host/CLC at Red RobinServer/Bartender/Dishwasher/Expediter/Host/CLC at Red Robin